Sr. Advisor, AI Acceleration - Partner Concierge & Attorney Advisory (West Coast)

Sr. Advisor, AI Acceleration – Partner Concierge & Attorney Advisory (West Coast) Redwood City CA

Job ID: 21709

This is a role for someone energized by legal innovation and drawn to working directly with senior lawyers.

Serve as a senior AI advisor to the partners of the firms West Coast offices, enabling them to speak confidently to their clients about AI, use AI in their daily work, understand what it means to supervise the use of AI, and leverage AI for business development purposes. Your overall remit is to build the confidence and proficiency partners need to use AI well in their own practice.

Primary Objectives:

In partnership with the Senior Manager, AI Acceleration, your fellow AI Advisors, and the broader AI Enablement team, you will advance the firms core

Objectives:

• Build the confidence and proficiency of partners across the firms West Coast offices in their use of AI tools, working with each partner at their own level and pace. Design and deliver AI solutions for the problems partners raise, from the administrative side of practice to business development and the questions their clients are asking.
• Build partner proficiency directly, taking partners through the essentials of the firms AI tools.
• Provide AI advisory services on live-matter use cases, where attorneys need to know whether AI can help and which tool fits.
• Partner with other internal AI teams to meet the solution requests of partners, attorneys, and matter teams.
• Build the firms collective AI capability, so that what works for one partner can be reused across practices and offices.

Primary Responsibilities and/or Essential Functions:

Partner Concierge Service

• Act as a senior AI advisor to the partners of the firms West Coast and Texas offices, earning their trust from the first conversation.
• Orient partners to the firms AI tools: what the firm has licensed, how to gain access, and which tool suits which kind of work.
• Take in requests from the partners and attorneys in your region, triage them, and log each one in the teams record so it can be tracked through to resolution.
• Facilitate working sessions that take partners from first access to applying the firms AI tools in their own practice.
• Keep a ready set of session outlines, curriculum, and worked examples for each tool, so any partner can be brought up to speed efficiently and at the depth they want, and contribute them to the teams central set so colleagues in other offices can adapt them.
• Build and refine solutions around the way individual partners and their teams actually work, taking on directly what is within reach and bringing other internal AI teams in where a request calls for more.
• Develop AI talking points and materials that help partners speak with confidence to their clients about the firms use of AI.
• Build AI sessions for partner audiences and deliver them in whatever setting fits, from one partner at their desk to a practice groups partners together.

Attorney Advisory:

• Advise attorneys on discrete AI use cases arising in live matters, assessing where AI can add value and which tool best fits the task.
• Partner with other internal AI teams and practice group AI solution attorneys where a matter use case warrants a purpose-built solution.
• Keep advisory work to tool fit and workflow.

Collaboration & Continuous Learning:

• Champion a culture of curiosity and continuous learning, meeting partners and attorneys where they are.
• Work closely with your fellow AI Advisors and the AI Advisory Analyst to deliver a consistent service across the firms offices.
• Add every solution you deliver to the teams solutions record at the point of delivery and keep your entries current so a colleague can pick up an engagement when you are unavailable.
• Stay current on AI and legal technology trends, tracking peer firm developments and wider market direction.

Knowledge, Skills & Ability:

7+ years of experience in legal technology, innovation, enablement, knowledge management, or practice support, ideally within a law firm, professional services, or comparable knowledge-driven environment.
Strong practical fluency with generative AI tools.
Strong understanding of how partners lead teams, serve clients, and build business, and of where AI can improve that work.
Exceptional stakeholder management and influencing skills, with proven ability to build credibility with partners and senior lawyers.
Demonstrated success driving technology adoption with senior stakeholders.
Demonstrated ability to build training from scratch, including session outlines and worked examples, and deliver it to a senior professional audience, one-to-one and in front of a group.
Excellent communication, facilitation, and presentation skills.
Willingness to travel to other US offices as engagements require.