Cargo Specialist - Air

Adecco is seeking an experienced Senior Air Cargo Operations Specialist for a dynamic and fast-paced logistics environment. This role is ideal for a detail-oriented professional with a strong background in air freight operations, compliance, and client service.

You will play a key role in ensuring the seamless movement of air cargo shipments while maintaining operational excellence and delivering high-quality service.

Key Responsibilities

• Manage the full lifecycle of air freight shipments, from booking to final delivery
• Coordinate with airlines, customs brokers, ground handlers, and internal teams
• Monitor shipment progress and proactively resolve delays or disruptions
• Serve as a senior escalation point for customers and operational issues
• Ensure compliance with IATA, TSA, and international shipping regulations
• Prepare and review documentation, including AWBs, invoices, and packing lists
• Build and maintain strong relationships with airline partners and clients
• Track performance metrics and identify opportunities for process improvement
• Support, mentor, and guide junior operations team members

Qualifications

• Experience in air freight or cargo operations
• Strong knowledge of international shipping regulations, incoterms, and documentation
• Experience working within a freight forwarder, logistics provider, or similar environment
• Proficiency in logistics systems and Microsoft Office (Excel preferred)
• Excellent communication, problem-solving, and organizational skills
• Ability to thrive in a fast-paced, deadline-driven environment

Preferred:

• IATA/FIATA certification
• Dangerous Goods (DGR) certification