Medical Office Assistant, SGPA, Primary Care, Full-Time, Camden

Full-Time Medical Office Assistant

Southeast Georgia Health System is seeking a Full-Time Medical Office Assistant to join our Southeast Georgia Physician Associates (SGPA) Primary Care team in St. Marys, GA. In this role, you will be responsible for providing a variety of clerical duties in support of the medical office. You will greet patients, answer telephone, schedule appointments, check patients in and out, make copies of insurance information, obtain treatment authorization from insurance companies, and verify medical necessity prior to diagnostic testing.

Key Responsibilities

• Gathers the appropriate information from the patient/guarantor to ensure the patient is registered appropriately, necessary referrals are obtained, consents obtained, and data entered in the computer is accurate.
• Accurately enters patient demographic and financial data in the appropriate computer program. Generates the appropriate forms for the clinicians.
• Maintains the medical record system to include preparation of copies for patient requests, continuity of care, legal, and other purposes.
• Posts payments made by patients/guarantor at time of service and by mail. Provides patients with payment receipt.
• Completes end of day procedures including the daily close, balancing of cash drawer to petty cash and receipts and balancing of daily charges.
• Prepares and submits daily bank deposit in accordance with established procedures.
• Utilizes current software to check medical necessity according to commercial, federal and state payor requirements.
• Accurately tallies patient charges at time of discharge. Calculates visit charges for uninsured patients and collects payment at time of service and/or reviews charity care policy with patient.
• Monitors and appropriately responds to the needs of patients in the waiting area. Assists with the flow of patients by providing access to the appropriate clinical personnel based on the patient's chief complaint and presenting symptoms.
• Obtains requisite treatment authorizations from commercial, federal and state payors as required.
• Follows established procedures to maintain confidentiality of patient and practice related information.
• Receives, sorts, and distributes mail.
• Works collaboratively with other Health System departments as necessary.
• Exhibits positive interpersonal communication skills. Demonstrates courteous and professional behavior.

Minimum Qualifications

Education

• High school graduate or equivalent.

Experience

• 1 to 3 years clerical or customer service experience required.
• Clerical experience in a medical or business office preferred.

Knowledge, Skills, & Abilities

• Strong attention to detail and accuracy in patient registration, data entry, payment processing, medical records management, and insurance verification.
• Ability to maintain confidentiality and comply with HIPAA regulations while handling sensitive patient, financial, and medical information.
• Excellent organizational and time management skills with the ability to prioritize tasks, manage multiple responsibilities, and work efficiently in a fast-paced healthcare environment.

Why Join Southeast Georgia Health System?

• Mission-driven organization committed to safe, high-quality, and accessible care
• Outstanding work-life balance in a coastal community with mild winters and natural beauty
• Strong culture of collaboration, professionalism, and respect
• Meaningful opportunities for career growth and advancement without a large-city commute
• Membership in Coastal Community Health, a regional partnership with Baptist Health focused on advancing care quality and value
• Competitive compensation and a comprehensive benefits package, including:
• Competitive Pay + Shift Differentials
• Sign-on Bonuses may be available for full-time roles
• Generous Paid Time Off (PTO)
• Tuition reimbursement
• Wellness programs

Equal Opportunity Employer

Southeast Georgia Health System is an Equal Opportunity Employer and complies with all federal employment laws. Applicants may review their rights in the Know Your Rights notice from the Department of Labor.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.