Client Service Representative/Dispatcher
Benjamin Franklin Plumbing
Job Description
Job Description
Transform Your Career with Benjamin Franklin Plumbing!
At Benjamin Franklin Plumbing, we’re not just plumbers—we’re champions of superior service and exceptional customer care. We take pride in our reputation for excellence and are dedicated to making every customer interaction memorable and positive. If you’re passionate about delivering outstanding service, building meaningful relationships, and maximizing opportunities to grow this business, we invite you to join our team. Here, your integrity, expertise, and dedication will shine, and you’ll find a rewarding career in a supportive and growth-oriented environment.
Client Service Representative/Dispatcher: Ensures that the first interaction a client has with our organization is first rate in terms of service quality, and maintains a courteous demeanor with all customers and associates
Primary Responsibilities:
· Handles incoming calls, schedules appointment windows, and holds debriefing with technicians daily
· Effectively manages conflict resolution with clients through clear communication, addressing all concerns, or problems expediently
· Maintains the service technician schedules and dispatches technicians as service calls are completed
· Responds to customer inquiries regarding company schedule and requested lead times, equipment service, and service invoicing
· Follows up and schedules preventive maintenance service appointments
· Reviews completed service work orders for accuracy. Prepares invoices and timecards for processing
· Participates in inventory administration and oversight
· Responds to service technician requests both online and by phone
Requirements:
• Minimum of two years of experience in related industry with client care and dispatch experience
• Experience in ServiceTitan software
• Advanced communication and customer service skills
• Geographical knowledge of service area and/or GPS/map reading skills
• Experience in using Microsoft Word and Excel
• Ability to pass a background check
Educational/Certification Requirements:
• GED or High School Diploma
Benefits:
- Competitive Pay
- Health/Vision/Dental insurance
- 401(k)
- Paid time off
- Training & Development
- ...Dispatcher The incumbent is responsible for coordinating and managing the efficient movement of personnel, vehicles, and resources... ...life-threatening injuries. Delivers professional customer service with life-saving guidance based on call nature and scene conditions...SuggestedOdd jobFlexible hoursShift workNight shiftDay shift
City of Madison, AL
Huntsville, AL3 hours ago $49.43k - $74.15k
...Public Safety Dispatcher Salary Range: ($49,432 - $74,147) The Huntsville-Madison County Airport Authority is accepting applications for the position of Public Safety Dispatcher. Duties include operating multiple technology systems such as the multi-channel radio...SuggestedLocal areaAll shiftsFlexible hoursPort of Huntsville
Huntsville, AL3 days ago- ...specific drivers daily to run road, local or city. Maintain A to B dispatching. Complete lines of dispatch in computer system from... .... Scan paperwork into system once completed. Handle driver service failures up to and including the authority to issue verbal and...SuggestedLocal area
IMC COMPANIES
Huntsville, AL2 hours ago $45.24k - $64.31k
...HUNTSVILLES POLICE DEPARTMENT WANTS YOU! The City of Huntsvilles Police department is seeking qualified applicants to fill our Police Dispatcher position(s). Exciting Career Opportunities for Smart and Talented People. Come join our growing Police Team! Apply today! About...SuggestedFull timeGovernmentJobs.com
Huntsville, AL2 days ago$1,500 - $3,000 per week
...Freight Dispatchers Truck Driver Nation is growing, and we're looking for freight dispatchers ready to take control of their financial future. Experienced dispatchers put your skills to work with a proven system. Entry-level candidates training available for motivated...SuggestedImmediate startAmerican Logistics Authority
Huntsville, AL1 day ago$1,500 - $3,000 per week
...Freight DispatchersTruck Driver Nation is growing, and we're looking for freight dispatchers ready to take control of their financial future.Experienced dispatchers – put your skills to work with a proven system. Entry-level candidates – training available for motivated...Immediate startAmerican Logistics Authority
Huntsville, AL2 days ago$41.81k - $66.81k
...communication center. Work consists of the communication of the Sheriffs Office through incoming calls on the radio and telephone and dispatching messages to the appropriate parties. The job is often stressful and frequently is performed under pressure. The ability to react...Full timeWork at officeGovernmentJobs.com
Huntsville, AL4 days ago$7,000 per week
...Owner-Operator Opportunity – 18-Wheeler (Dispatch Support Available) Opportunity Independent owner-operators with their own tractor... ...preferences. What's Included Professional dispatch services Load sourcing and rate negotiation Broker communication and...Remote workAmerican Logistics Authority
Huntsville, AL4 days ago$800 - $1,500 per week
...Now Hiring Freight Dispatchers Earn $800–$1,500+/week! Job Title: Freight Dispatcher (Entry-Level & Experienced) Pay: $800–$1,... ...customers to ensure timely deliveries Track shipments and provide clients with real-time updates Problem-solve delays or issues that...Immediate startRemote workFlexible hoursAmerican Logistics Authority
Huntsville, AL1 day ago- ...system integration, knowledge management, and AI-driven member service solutions. Provides technical guidance for platform questions... ...duty competently. The requirements listed below are representative of the education, experience, skills and abilities required....Work at office
Redstone Federal Credit Union
Huntsville, AL1 day ago - ...Public Transit Dispatcher The City of Huntsville's Public Transit department is seeking qualified applicants to fill our Public Transit... ...is to provide adequate and efficient community transportation services for the general public. Public Transit Dispatcher Position...Afternoon shift
- ...factor made unlawful by federal, state, or local laws. You may not realize it, but Teledyne enables many of the products and services you use every day . Teledyne provides enabling technologies to sense, transmit and analyze information for industrial growth markets...Minimum wageFull timeWork experience placementLocal area
Teledyne
Huntsville, AL5 days ago $1,200 - $2,500 per week
...A logistics company based in Alabama is looking for an Entry-Level Freight Dispatcher to support owner-operators with daily dispatch operations. This independent contractor role offers estimated weekly earnings of $1,200 to $2,500 based on various factors. Responsibilities...For contractorsRemote workAmerican Logistics Authority
Huntsville, AL3 days ago$6,000 per month
...Earn $6,000–$12,000+ Per Month | Freight Dispatchers Wanted (Experienced & Entry-Level) Truck Driver Nation is expanding and we are hiring both experienced and entry-level freight dispatchers who are ready to take charge of their financial future. This is not an hourly...Hourly payImmediate startAmerican Logistics Authority
Huntsville, AL10 hours ago$2,200 - $3,000 per week
...A logistics company is seeking an Entry-Level Freight Dispatcher to work remotely. This position offers a strong income potential ranging from $2,200 to $3,000 weekly (annual income potential of $114,400 to $156,000). Candidates should have negotiation skills, experience...Remote workAmerican Logistics Authority
Huntsville, AL10 hours ago$2,200 - $3,000 per week
...Entry-Level Freight Dispatcher (Remote) – Earn $2,200 to $3,000 Weekly ($114,400–$156,000 Annually) We are hiring motivated individuals to join our logistics team as Freight Dispatchers. This is a remote position with strong income potential. Candidates must already...Weekly payStart working todayWork at officeImmediate startRemote workWork from homeHome officeAmerican Logistics Authority
Huntsville, AL1 day ago$1,800 - $4,500 per week
A logistics service provider is seeking a Freight Dispatcher to work independently in a commission-based role. This position allows flexibility in scheduling while focusing on efficiency and negotiation skills. Candidates must reside in the U.S. and have a laptop, high...Remote workAmerican Logistics Authority
Huntsville, AL3 days ago$1,800 - $3,200 per week
...Entry-Level Freight Dispatcher We are currently hiring motivated and detail-oriented individuals to join our team as Independent Freight... ...practices Ability to handle multiple phone calls and client interactions professionally Basic proficiency with Google Sheets...Weekly payFor contractorsCurrently hiringFlexible hoursAmerican Logistics Authority
Huntsville, AL2 days ago$1,200 - $2,500 per week
...Entry-Level Freight Dispatcher - $1,200-$2,500 Weekly We are seeking reliable and organized individuals for an Entry-Level Freight Dispatcher opportunity. This is an independent contractor role supporting owner-operators with daily dispatch operations. Estimated...For contractorsRemote workAmerican Logistics Authority
Huntsville, AL10 hours ago$800 - $1,500 per week
...Freight DispatchersEarn $800–$1,500+/week!Job Title: Freight Dispatcher (Entry-Level & Experienced)Pay: $800–$1,500+ per week (depending... ...to ensure timely deliveriesTrack shipments and provide clients with real-time updatesProblem-solve delays or issues that arise...Immediate startRemote workFlexible hoursAmerican Logistics Authority
Huntsville, AL5 days ago$800 - $1,500 per week
A logistics company is seeking Freight Dispatchers in Huntsville, Alabama, offering a wage of $800-$1,500+ per week. Candidates can apply with or without experience, and responsibilities include coordinating shipments and tracking deliveries. This role provides flexibility...Remote workFlexible hoursAmerican Logistics Authority
Huntsville, AL3 days ago$1,200 - $2,500 per week
...Entry-Level Freight Dispatcher – $1,200–$2,500 WeeklyWe are seeking reliable and organized individuals for an Entry-Level Freight Dispatcher opportunity. This is an independent contractor role supporting owner-operators with daily dispatch operations.Estimated Weekly...For contractorsAmerican Logistics Authority
Huntsville, AL3 days ago$1,800 - $3,200 per month
A logistics company is hiring Entry-Level Freight Dispatchers in Huntsville, Alabama. This independent contractor position offers flexible hours and weekly pay ranging from $1,800 to $3,200+, depending on performance. Ideal candidates are detail-oriented, have strong communication...Weekly payFor contractorsFlexible hoursAmerican Logistics Authority
Huntsville, AL3 days ago$1,800 - $4,500 per week
...Freight Dispatcher (Independent Contractor) — $1,800 to $4,500+ Weekly Potential Employment Type: 1099 / Independent Contractor... ...self-motivated Experience in dispatching, brokerage, customer service, or similar communication-based roles is beneficial but not required...For contractorsRemote workAmerican Logistics Authority
Huntsville, AL3 days ago$8,000 per month
...Freight Dispatchers Wanted Truck Driver Nation is hiring motivated individuals ready to build a high-paying career from the comfort of home. Whether you're an experienced dispatcher or brand new to the industry, we'll provide the training, tools, and support you need...Hourly payWork from home- ...43.84 Annually $0 Cost Medical. RSA Retirement Benefits. This position is specialized work in receiving, processing and dispatching calls for service for police, fire and medical emergencies, and non-emergencies from the Huntsville Madison County 911 Center. Police Dispatcher...Full timeWeekend work
GovernmentJobs.com
Madison, AL2 days ago - ...Accurately enter broadcast and digital advertising orders into the sales system. Ensure all order details are correct and align with client agreements and station policies. Commercial Trafficking: Coordinate and manage the trafficking of commercials and copy. Work...Work at office
Nexstar Broadcasting
Huntsville, AL3 days ago $15 - $32.31 per hour
...Sales Call Center Representative I We're building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose...Hourly payFull timeTraineeshipWork experience placementRemote workMonday to FridayOak St. Health
Huntsville, AL4 days ago- ...Description TechOp Solutions is seeking Senior Customer Service Representatives with exceptional communication skills, strong analytical abilities... ...These individuals will play a critical role supporting our client’s operations by reviewing, analyzing, and documenting...Work at officeLocal areaRemote work
GrabJobs
Huntsville, AL3 days ago - ...of our front-line team, you will handle incoming calls from patients, assist with appointment scheduling, answer inquiries about services, and ensure a high level of patient satisfaction. Your role is crucial in creating a positive first impression and ensuring smooth...Full timeMonday to Friday
SportsMED Complete Orthopedic Care
Huntsville, AL10 hours ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Client Service Representative/Dispatcher. Be the first to apply!
- immediate hire customer service representative Huntsville, AL
- customer service attendant Huntsville, AL
- inbound customer service representatives Huntsville, AL
- airport customer experience specialist Huntsville, AL
- customer support associate Huntsville, AL
- customer service officer Huntsville, AL
- remote customer care specialist Huntsville, AL
- customer order specialist Huntsville, AL
- medical customer service representative Huntsville, AL
- customer service representative csr Huntsville, AL