Technical Support Center Manager: Lead, Optimize, Grow
iOPEX Technologies
iOPEX Technologies in Dallas seeks an experienced Technical Support Manager to lead a high-performing call center team. You will oversee day-to-day operations, drive improvements, and ensure service excellence in technical support. The ideal candidate has 5+ years in technical support and 3+ years in leadership for 50+ agents, with strong KPIs, ITIL knowledge, and a passion for customer experience. This is a on-site role in Dallas with collaboration across Support functions. #J-18808-Ljbffr iOPEX Technologies
Vacancy posted 1 day ago
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