Table Games Floor Supervisor

Table Games Floor SupervisorOversee table games and employees to ensure that the safety, integrity, security and company and regulatory policies/procedures of the above are upheld. Supervise, coach, and support dealers. Maintain superior customer service by identifying, cultivating and improving the established player base working towards a positive company image whenever possible.Job functions include standing and circulating throughout assigned area, possessing thorough knowledge of games assigned to supervise, calculating all payoffs, understanding and monitoring compliance with gaming regulations, company policies and procedures, operating computer to access credit line, issue credit, maintaining positive customer relations, evaluating play, and extending complimentary services when appropriate, directing and supervising dealers in assigned area, evaluating designated team members' performance on a yearly basis, monitoring changes of cards and dice; inspecting new equipment before allowing into play, and resolving customer complaints or referring to shift manager when appropriate.Qualifications include being 21 years of age, two (2) years of experience as a floor supervisor, knowledge of applicable gaming regulations and company policies, thorough knowledge of a minimum of two (2) games, excellent communication and customer service skills, and ability to obtain/maintain any necessary certifications and/or licenses.All your information will be kept confidential according to EEO guidelines. Boyd Gaming is proud to be an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.