Transportation Assistant

Transportation Assistant

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• Works closely with the Chief Business Officer, Fiscal Staff, and other stakeholders to ensure Beneficiary Travel, Special Mode Transportation, fraud prevention, patient funds and ambulance billing programs are complying with Code of Federal Regulations, Veterans Transportation Program, and local policies.
• Works closely with clinical staff and other health care professionals within the Veterans Administration as well as Community Care providers, for coordination of Veterans transportation needs.
• Responsible for overall planning, coordination, implementation, management, and evaluation of clinical applications of patient transportation with emphasis on improving care, safety of Veterans in a cost-effective approach.
• In accordance with established beneficiary travel policy, per physician documentation and according to traveler's medical condition, decides either common carrier or special mode transportation.
• Accepts inbound Beneficiary Travel calls from Veterans and staff concerning transportation arrangements and responds to questions or problems related to reimbursement benefits.
• Independently manages the Medical Center's Beneficiary Travel program using eligibility criteria and regulatory authorities to appropriately administer program benefits to eligible Veterans and caretakers.
• Determines eligibility for government-sponsored travel using applicable federal regulations and policies for program benefits.
• Responsible for fund control point management for mileage reimbursements.
• Interacts with various other transportation services such as Emergency Medical Services (EMS), Volunteer Transportation Network (VTN), Disabled American Veterans (DAV), Veterans of Foreign Wars (VFW) etc., and other transportation providers.
• Performs other related duties assigned.

Work Schedule: Monday through Friday from 7:00am to 3:30pm

Telework: Not eligible for telework.

Virtual: This is not a virtual position.

Position Description/PD#: Transportation Assistant / PD99780S

Relocation/Recruitment Incentives: Not authorized.

Critical Skills Incentive (CSI): Not approved.

Permanent Change of Station (PCS): Not authorized.