Business Development Executive- Incident Response

Job Description

Job Description

Ready to be part of something extraordinary?
SmartSource®, an ABCOM Technology Group powerhouse with over 35 years of innovation, is redefining how businesses experience technology across North America. We're not just another IT company — we're the architects of digital transformation across entertainment, staffing, legal, government, finance, education, and events industries.

You’re not just selling IT — you’re delivering mission-critical technology and rapid-response solutions that keep organizations operational when every second counts. From enabling film productions and securing public-sector networks to supporting law firms in crisis situations or mobilizing technology after a tornado, hurricane, wildfire, or other natural disaster, SmartSource delivers when it matters most.

Our fully equipped offices in major metro markets serve as innovation and logistics hubs where cutting-edge IT, AV, and interactive technologies come to life. Every day brings new challenges, new relationships, and new opportunities to make an impact.

Job Summary:

As a Business Development Executive focused on Incident Response, IT Services, and Technology Rentals, you’ll drive revenue growth across SmartSource’s full portfolio, with a strategic emphasis on rapid-response technology solutions for the legal, government (local, state, and federal), and private sector markets.

Your mission: help organizations prepare for and respond to emergencies — from cyber incidents to natural disasters — by connecting them with SmartSource’s comprehensive suite of technology services and rental assets.

Offerings include:

• Technology Equipment Rentals — PCs, laptops, peripherals, copiers, printers, and other devices for short- or long-term needs
• Incident Response & Cybersecurity Services (breach containment, data recovery, risk mitigation)
• Disaster Recovery & Business Continuity Solutions (temporary networks, mobile IT setups, backup systems)
• Managed IT, Cloud, and Help Desk Services
• M365 Licensing and Tiered Support Packages

Responsibilities:

Incident Response, Disaster Recovery & Cybersecurity

• Lead sales efforts for incident response, cybersecurity, and disaster recovery solutions.
• Engage with clients facing urgent technology disruptions caused by data breaches, system failures, or natural disasters such as tornadoes, hurricanes, or wildfires.
• Position SmartSource as a trusted partner for crisis response, recovery planning, and continuity enablement.
• Collaborate with technical teams to deliver fast, reliable, and scalable response solutions.

Government & Legal Market Expansion

• Develop new business opportunities within l ocal, state, and federal government agencies and the legal sector.
• Navigate public procurement processes and compliance requirements (CJIS, FedRAMP, HIPAA, NIST).
• Pursue RFPs, cooperative purchasing opportunities, and preferred vendor relationships to build recurring revenue streams.
• Position SmartSource as the go-to technology partner for emergency preparedness, secure infrastructure deployment, and mobile IT operations.

IT Services & Technology Rentals

• Drive sales of managed IT, help desk, cloud, and Microsoft 365 licensing solutions.
• Expand revenue through equipment rentals — including PCs, laptops, peripherals, copiers, and printers — supporting emergency response, temporary offices, legal review centers, and government continuity operations.
• Leverage SmartSource’s logistics and field deployment capabilities to deliver fast, nationwide mobilization during crises.
• Use a land-and-expand strategy to convert short-term engagements into long-term managed service relationships.

Territory & Relationship Development

• Build and manage a pipeline across key verticals, maintaining a balanced focus on proactive sales and rapid-response needs.
• Conduct in-depth discovery to identify client pain points and build customized IT and recovery solutions.
• Cultivate trusted relationships with executives, procurement leaders, and key stakeholders.
• Maintain accurate forecasting and pipeline reporting in Salesforce CRM.

Qualifications:

Preferred Experience

• 5+ years of B2B technology or IT services sales with proven success in incident response, disaster recovery, managed services, cybersecurity, or technology rentals.
• Experience selling into local, state, or federal government organizations and/or legal sector accounts.
• Understanding of disaster preparedness, emergency operations, and continuity planning a strong plus.
• Background in MSP, MSSP, or VAR environments preferred.
• Bachelor’s degree in Business, Technology, or related field; technical certifications (CompTIA, Microsoft, Cisco, etc.) a plus.

Technical & Professional Competencies

• Strong knowledge of IT infrastructure, cybersecurity frameworks, and business continuity solutions.
• Understanding of hardware rental lifecycle management and logistics coordination.
• Exceptional communication and relationship-building skills.
• Proficiency in CRM systems (Salesforce preferred) and Microsoft 365.
• Highly organized, self-motivated, and capable of balancing proactive sales with rapid-response execution.

Why SmartSource

At SmartSource, you’re not just joining a company — you’re joining a mission to help organizations respond, recover, and thrive through innovation. We offer competitive compensation, performance-based incentives, comprehensive benefits, and a culture where your initiative directly drives impact.

Apply today and discover what happens when expertise meets purpose — and preparation meets opportunity.

SmartSource is an equal opportunity/affirmative action employer. SmartSource does not discriminate on the basis of race, color, religion, gender (including non-binary/third gender), transgender, gender identity or expression, sexual orientation or affectional preference, national origin, citizenship, age, disability, status as a protected veteran, military status, marital status, or status in any group or class protected by applicable federal, state, or local law. SmartSource makes reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act, Rehabilitation Act, and applicable state and local laws.