Guest Services Associate (Part-Time)

Guest Services Associate

We're looking for the coolest humans in town! Come join a team that:

• Focuses on teamwork
• Supports a collaborative environment
• Puts curiosity and great ideas first
• Is dedicated to providing an exceptional guest experience
• Builds community relationships
• Loves food and cooking
• Has fun while working hard!

For our Guest Services Associate, it's all about hospitality! They love to connect, serve, listen, and operate in a super busy, high energy part of the store. Our Guest Services team is the heartbeat of the store; you will be working with a super dedicated, skilled, and caring bunch of people whose job is to take the very best care of our guests and to communicate effectively with our entire staff, keeping them up to speed on all issues that guests bring to their attention.

The ideal candidate will:

• Provide outstanding service and hospitality to our guests by answering and fielding all inquiries and issues in a professional, caring, and timely manner
• Communicate effectively with all guests and staff and stay up-to-date on many aspects of the store's operations
• Hold basic Front End operational responsibilities in assisting cashiers with POS functions, counting in and counting down drawers, and making change

Schedule: Part-Time / Required availability: open & weekend availability, mid shift availability: 10a-6p

Pay: $16.50-$17.92/hour (previous experience taken into consideration).

Benefits we're proud of!

• Our staff discounts are awesome. You will get 50% off our Hot Bar, 10% off beer, 20% off wine, 30% off Wellness supplements and 20% off everything else in the store.
• Our amazing Angel Food program, where HL staff receives all products that cannot be sold, but that is fine to eat. Amounts of food vary day to day, but the quantities can be significant.
• 56 hours accrued sick time
• Plenty of opportunities to earn Healthy Living gift cards for things like appreciating other staff, carpooling, and much more!

We're not just about work; we're about creating an environment where you can thrive—professionally and personally. Enjoy these exceptional benefits that support your health, happiness, and financial well-being.

Requirements

Healthy Living's Essential Behaviors

Make Someone's Day

You're here because you're a true 51%er and we want you to bring genuine enthusiasm to work daily. You get that warm, fuzzy, tingly-from-head-to-toe feeling when helping others – staff and guests! You see getting to "yes" as a super-fun challenge! You readily and freely interact with every guest. There's nothing you like more than seeing guests leave happier than when they arrived. When your teammates are having a tough day, you use positive energy to bring them up. When you smile, everyone smiles.

Move Fast and Be Thorough

You work with a purposeful sense of urgency. You will be trained to achieve excellence in your job to complete tasks quickly, efficiently, and with great skill, and at the same time remembering to look up and connect with each guest. You LOVE getting the job done and doing it well.

Create a Team People Want to Stay On

Your genuine, positive energy contributes to an upbeat, effective team where you and your co-workers thrive and express a desire to stay and to grow together. You treat your teammates with respect and kindness every single day. You offer empathy and an open ear. You bring special skills to the team that are respected by your teammates and in turn you see the value in others' skills and talents.

Show Up

You show up to work. You are fully present for your teammates, our guests, and our trade partners. You're a reliable, invested member of the team. You bring authentic, positive energy to work every day. Deep down you care.

What Can I Do?

The words, "What can I do?" and "How can I help?" fly out of your mouth because you recognize that the collective goal of the team and the store is bigger than the task at hand. You anticipate the needs of your coworkers and the guests and are proactive in helping others.

Come with a Solution

You have a keen eye for identifying pain points in our systems, but you always come to the table with a solution to offer. You think outside the box, you're creative in solving problems, and you adapt to change with grace. You always speak up and let us know what you need!

Own It

You hold yourself accountable and you're accountable to your teammates. When there is an issue, ask yourself, "What can I do to help fix it?" When there is success, you and your team celebrate! The details matter, and you are attentive to all of them.

Seek Knowledge

At Heathy Living we love learning and are naturally curious. We love feedback; it is an opportunity to improve ourselves. You reflect deeply on feedback by frequently looking inward and evaluating your own performance at HL. You are personally fulfilled by helping others grow and love taking on new challenges and new opportunities to learn.

If all of this sounds like you, please apply for a position today and begin your career with our mission, vision, and values driven company.

Healthy Living is an equal opportunity employer and we're proud to hire a diverse, inclusive staff!