International Logistics Manager

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Ardmore Home Design (AHD), founded in 2008, is a privately owned, fast-paced, founder‑led entrepreneurial company where we value people with strong skills to make our products and processes better every day. We design, sell, and distribute luxury home décor globally to interior designers and boutique/luxury retailers. The AHD family of wholesale brands includes Made Goods (flagship furniture made from unique materials), Pigeon & Poodle (home and bath accessories), Blue Pheasant (handcrafted tabletop products) and Burton James (luxury seating home furnishing).

About the Position

The International Logistics Manager is responsible for overseeing and optimizing the movement of goods across international borders, ensuring compliance with trade regulations, cost efficiency, and on-time delivery. This role requires advanced knowledge of global transportation modes, customs regulations, and supplier management, as well as the ability to lead a high-performing team in a fast-paced, global supply chain environment. This individual embraces and supports our in‑person/on‑site work culture and embodies our company values of Ownership, Collaboration and Respect.

What you can do for us:

Strategic Logistics Planning

• Develop and implement global logistics strategies to support company growth, reduce costs, and improve service levels.
• Identify and negotiate with international carriers, freight forwarders, and 3PL partners to secure optimal shipping solutions.
• Analyze transportation market trends to anticipate cost fluctuations and capacity constraints.

Operational Management

• Oversee import and export operations, ensuring compliance with international trade laws, Incoterms, and customs requirements.
• Manage multi-modal transportation (ocean, air, rail, truck) for raw materials and finished goods.
• Coordinate with internal teams, suppliers, and customers to align shipment schedules with business needs and ensure timely, accurate, and complete shipping documentation.
• Resolve complex shipment delays, customs issues, and supply chain disruptions.

Compliance & Documentation

• Ensure all shipments comply with applicable trade agreements, such as FLEGT, CITES, and Free Trade Agreements.
• Manage CPSC e-filing certificates and Entry Summary requirements by coordinating with overseas agents and customs brokers to ensure all documentation is accurate, complete, compliant, and up to date.
• Collect, maintain, and analyze accurate monthly ocean freight rates, and review rate trends and market conditions with management to support future freight planning and cost strategy.
• Maintain accurate records for customs audits and internal reporting.
• Oversee the preparation and verification of commercial invoices, packing lists, certificates of origin, and export licenses.
• Understand U.S. Customs and Border Protection (CBP) requirements, including Harmonized Tariff Schedule (HTS) classification and up-to-date duty rates.
• Be aware of Importer of Record (IOR) responsibilities for documentation and duty payment.
• Verify entry filing requirements such as CBP Entry Summary (Form 7501).
• Comply with Partner Government Agencies (PGA) rules such as FDA, USDA/APHIS, EPA, etc.
• Ensure Importer Security Filing completes (ISF / '10+2') at least 24 hours before vessel loading.
• Lead and mentor a team, setting performance goals and fostering a culture of continuous improvement.
• Build and maintain strong relationships with carriers, freight forwarders, customs brokers, and port authorities.
• Negotiate freight rates, service terms, and performance agreements.

Performance Monitoring & Continuous Improvement

• Track KPIs such as on-time delivery, freight cost per unit, and customs clearance time.
• Implement process improvements to increase efficiency, reduce costs, and minimize risks.
• Leverage logistics software and ERP systems for real-time visibility and reporting.

What we can do for you:

• Play a pivotal role in our company’s transformation and growth
• Maintain work/life balance with day shift work schedules and no weekends, in a wholesale distribution business (no manufacturing)
• Align with a growing company that operates in the luxury market
• Provide training and career development opportunities
• Offer 3 weeks paid time off and 6 paid holidays per service year
• Enjoy a high‑paced and collaborative work environment
• Receive up to 6% 401k employer contributions
• Take advantage of paid time off away from work, including scheduled company holidays.
• Participate in competitive benefits and incentivizing programs

Requirements

Qualifications:

• Bachelor’s degree in Supply Chain Management, International Business, Logistics, or related field; Master’s degree preferred.
• 5+ years of progressive experience in international logistics or global supply chain management.
• In-depth knowledge of customs regulations, global trade compliance, and shipping documentation.
• Proven success in vendor negotiations, contract management, and freight optimization.
• Strong leadership skills with experience managing multi-cultural teams.
• Proficiency in ERP systems (SAGE preferred) and logistics platforms
• Excellent communication, problem-solving, and analytical skills.

Core Competencies

• Global Trade & Compliance Expertise
• Strategic Thinking & Cost Optimization
• Crisis Management & Problem Resolution

Physical Requirements:

• While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit; stand; walk; use hands to finger, handle or feel; as well as reach with hands and arms.
• The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 35 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus.
• Ability to work in open environment with fluctuating temperatures and standard lighting.
• Ability to work on computer and mobile phone for multiple hours; with frequent interruptions.
• Required to use stairwells to attend meetings and engage with employees on multiple floors throughout building.

Other Considerations:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to qualified individuals with disabilities to enable them to perform the essential functions of the role.

Compensation

Starting annual salary: $85,000 - $95,000. Exact compensation may vary based on skills, experience, and location.