Production Support Specialist

Job Description

About Dairy Farmers of America:

Dairy Farmers of America (DFA) is a farmer‑owned cooperative and one of the largest dairy companies in the world. We are committed to producing high‑quality dairy products while supporting our farmer‑owners, employees, and the communities where we live and work. Our people are the foundation of our success, and we value teamwork, integrity, safety, and continuous improvement.

At our Green Bay facility, we produce and package dairy and non‑dairy sauces, including queso, BBQ, icing, and marinara, for our customers across the country. Our team supports both refrigerated and shelf‑stable products that are made with a focus on quality, safety, and consistency.

Job Details:

• Competitive pay based on experience, education, and qualifications

• 1st Shift - 5:00AM-1:00PM, Monday through Friday

• Overtime is required based on business and production needs and is typically planned and posted in advance

• Job Location: 1552 Lineville Road, Green Bay, WI 54313

Position Summary:

Provide administrative and operational support to manufacturing operations through the accurate processing, tracking, and reporting of production information. Maintain production records, documentation, and inventory reconciliations to support efficient plant operations and business requirements. Coordinate the collection and organization of production data for reporting, auditing, and operational decision-making. Support production teams by serving as a resource for departmental processes and assisting with daily operational activities.

Job Duties and Responsibilities:

• Enter production data into spreadsheets, databases, and business systems to maintain accurate operational records

• Process work orders and maintain production documentation to support manufacturing activities and inventory accuracy

• Organize, verify, and file production records including downtime sheets, operator logs, sanitation logs, and pass-down reports

• Compile production information and prepare daily, weekly, and ad hoc reports for operations leadership

• Reconcile production transactions and inventory records to identify and resolve discrepancies

• Investigate production data variances and communicate findings to supervisors and appropriate stakeholders

• Prepare and distribute production recap communications and operational reports to managers and supervisors

• Support inventory control activities, cycle counts, audits, and other departmental administrative functions

• Assist production leadership with operational projects, reporting requests, and continuous improvement initiatives

• Follow all safety, quality, food safety, sanitation, and Good Manufacturing Practice (GMP) requirements to support compliance with company and regulatory standards

• The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as required

Requirements

Education and Experience:

• High School Diploma or GED

• 1 to 2 years of operations, administrative, manufacturing, or related experience

• Experience in a manufacturing environment preferred

• Certification and/or license may be required during the course of employment

Qualifications:

• Working knowledge of SAP preferred

• Proficient knowledge of Microsoft Office applications, including Excel and spreadsheet functions

• Intermediate data entry and recordkeeping skills with strong attention to detail

• Ability to accurately reconcile production transactions and inventory records

• Ability to prioritize work, manage multiple tasks, and meet deadlines in a fast-paced environment

• Ability to communicate effectively both verbally and in writing

• Ability to work independently with limited supervision

• Ability to follow established procedures and maintain confidential business information

• Basic mathematical skills including addition, subtraction, multiplication, division, fractions, and decimals

• Ability to operate standard office equipment including scanners, copiers, and printers

• Must be able to read, write and speak English

Benefits and Perks:

• Comprehensive medical, dental, and vision insurance

• Company‑provided short‑term disability, long‑term disability, and life insurance

• 401(k) with company match

• Generous vacation time and sick time

• 7 paid holidays annually

• Career advancement and training opportunities within a stable, growing organization

• Paid uniforms, safety toe shoes, and prescription safety eyewear

• Benefits available following eligibility requirements

Conditions of Employment:

Employment is contingent upon the successful completion of post-offer, pre-employment requirements, which may include a background check, employment and education verification, and a drug screen, as permitted by law. Verification of eligibility to work in the United States is required. Dairy Farmers of America complies with all applicable federal, state, and local laws regarding pre-employment screening and employment eligibility.

An Equal Opportunity Employer including Disabled/Veterans