Restoration Service Technician

Service TechnicianEstablished in 1981, Rainbow Restoration® offers home and commercial restoration emergency services. We also provide carpet cleaning and construction services with over 400 locations worldwide. We are on a mission to improve the lives of not only our customers, but also our employee family members. Rainbow Restoration hires people who set high standards for themselves and want to "Live RICH" with a team that values Respect, Integrity, with Customer focus, while Having fun in the process. We want you on our team!As a Service Technician, you are a key team member supporting the work of field operations. Your efforts contribute to the day-to-day contract operations of Rainbow Restoration. Exemplifying our code of values, you show respect and courtesy to all customers and fellow team members. If you are self-motivated, self-directed, and enthusiastic. Are you driven to project a professional company image through in-person and phone interaction while working cooperatively with others to manage a variety of situations on a day-to-day basis? Then this career opportunity may be for you!Specific Responsibilities:Driving company vehicles with trailersAbility to read and understand maps & directionsWork with a teamCommunicate with customers about scope of work and review necessary paperworkEstablish and maintain a schedule to ensure all services are delivered in a timely mannerMeet deadlinesPossess or have the ability and willingness to learn and participate in performing:Water restorationMold remediationTrauma scene cleaningSmoke & fire damage restorationCarpet & upholstery cleaningContent cleaningLead remediationBoardup & tarp over servicesCommercial grass cutting & snow removalProperty maintenanceConstruction projectsRespond to jobs and initiate work in accordance with IICRC standards and Rainbow Restoration's internal processesMaintain company assets (equipment, vehicles, etc.) keeping them clean, properly maintained and fully stocked to be available at all timesPerform marketing tasks to sell additional services or develop additional business as requiredPerform other duties as required. These duties may include job functions that are outside the scope of normal job dutiesJob Requirements:We are a 24-hour emergency service company, and all team members are required to be on-call and respond when neededValid Driver's LicenseExcellent communication skillsStrong written and verbal communication skillsProfessional appearance and personalityTeam player who can work independentlySmart phone and tablet computer literate, with working knowledge of work processing, business software applicationsComputer literate with proficiency in the use of Microsoft Office (Outlook) and other computer softwareAbility to learn new computer softwareExperience in Xactware software would be helpful, but not mandatoryRestoration and construction experience helpful, but not requiredAble to occasionally lift and/or move up to 100 poundsWilling to train supporting team members (stewardship)Career minded mentality planning for future positions/ownership, not just looking for a job for todayMultiple Positions Available Starting Compensation (based on number of certifications & experience):Service Technician (entry level/minimal experience): $14-$15 Hr.Service Technician 1: $14-$16 Hr.Service Technician 2: $16-$18 Hr.Service Technician 3: $18-$20 Hr.Lead Service Technician: $20-$22 Hr.Field Operations Manager: $22+ Hr.Project Manager: $22+ Hr.Company Benefit Packages Include:Health InsuranceVision InsuranceDental InsurancePTO (Paid Time Off)Tuition ReimbursementBusiness Development BonusesPerformance BonusesAnd more…..We are actively interviewing for this position - Apply today and our hiring manager will follow up!Thanks for considering a career with Rainbow Restoration. We are an Equal Opportunity Employer and do not discriminate in hiring or employment on the basis of race, color, religion, gender, national origin, age, disability, veteran status, or any other prohibited federal, state, or local law. Compensation: $14.00 - $25.00 per hourWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.At Rainbow® Restoration we're helping families out when disaster strikes, turning their damaged houses back into homes. We are looking for qualified people seeking to do what it takes to restore the customers property. Does the sound of that excite you? Then seeking a career with Rainbow® Restoration might be the place for you. Because for our family, this isn't just a job, it's a calling.