Salesforce Program Architect

Job Title : Salesforce Program ArchitectJob Location : Torrance , CA (Remote is also fine)Role objectiveProvide executivelevel ownership for Salesforce delivery within an automotive account acting as the strategic interface between the client Salesforce ecosystem onshoreoffshore delivery organization and account leadershipCore responsibilitiesClient Partnership Build trusted relationships with CIOCDO business IT digital CRM and automotive business leaders Own executive communication and escalationsDelivery Accountability Own overall Salesforce portfolio outcomes across schedule quality cost scope risks dependencies and customer satisfactionAutomotive Transformation Connect Salesforce capabilities to automotive priorities such as OEMdealer engagement vehicle sales leadtoorder aftersalesservice warranty fleet customer 360 and connectedvehicle experiencesSalesforce Strategy Shape transformation roadmaps leveraging Salesforce Automotive Cloud Sales Cloud Service Cloud Experience Cloud Data Cloud MuleSoft and Agentforce based on the clients landscapeCommercial Ownership Govern revenue margin billing forecast utilization change requests scope leakage and demand pipelineOnshoreOffshore Leadership Establish an effective global delivery model across clientfacing functional architecture development QA DevOps and support teamsGovernance Risk Own steering committees executive reviews RAID management dependency management release governance and critical escalationsSolution Engineering Governance Ensure architecture integration security data DevOps and technicaldebt decisions remain aligned with agreed business outcomesTransformation Innovation Identify opportunities for AIAgentforce automation reusable assets and engineering productivity improvementsAccount Growth Move beyond project execution to identify adjacent business problems develop proposals support solutioning and expand the Salesforce footprint