High Jewelry Sales Advisor & Client Services Specialist

Our client, a prestigious luxury jewelry brand, is seeking a polished and highly client-focused High Jewelry Sales Advisor & Client Services Specialist to join their team on a temp-to-perm basis. This role is ideal for someone with experience in luxury jewelry, fine jewelry, or high-end retail who is passionate about delivering an exceptional client experience while supporting the day-to-day client services needs of the boutique. The ideal candidate will be confident working with high-net-worth clientele, knowledgeable about luxury products, highly detail-oriented, and comfortable balancing sales responsibilities with administrative and client service support. Key Responsibilities Deliver an elevated, personalized client experience from initial greeting through post-sale follow-up. Build and maintain strong, long-term relationships with high-net-worth and VIP clientele. Drive sales through thoughtful product recommendations, product storytelling, and a deep understanding of client preferences. Present high jewelry and fine jewelry collections with confidence and exceptional product knowledge. Assist clients with product selection, special orders, repairs, alterations, shipping, and other post-sale services. Manage client appointments, follow-ups, and outreach while maintaining accurate and detailed client records. Support the development and maintenance of the boutique's client book and CRM. Coordinate client requests and communicate closely with internal teams, including operations, repairs, logistics, and corporate partners. Assist with special orders, transfers, inventory requests, and other client-specific needs. Handle high-value merchandise with the utmost discretion, care, and attention to detail. Support VIP events, private appointments, trunk shows, and other clienteling initiatives. Proactively follow up with clients regarding new collections, special orders, repairs, and other relevant opportunities. Maintain a polished and professional presence consistent with a luxury brand environment. Contribute to boutique sales goals while prioritizing long-term relationship building and client retention. Assist with general boutique operations and administrative tasks as needed. Qualifications 2+ years of experience in luxury jewelry, fine jewelry, high jewelry, or luxury retail preferred. Strong sales and clienteling background with experience working with affluent or VIP clientele. Exceptional interpersonal and communication skills. Highly polished, professional, and service-oriented. Strong attention to detail and ability to manage multiple client requests simultaneously. Comfortable handling confidential client information and high-value merchandise. Strong organizational and follow-through skills. Experience with CRM/clienteling systems preferred. Proficiency in Microsoft Office; strong computer and administrative skills. Ability to work collaboratively in a fast-paced, high-touch luxury environment. Flexibility to support boutique events and varying client appointment schedules. Please submit your resume for consideration! You can use to collect and manage your references for free and share them with us or anyone else you choose. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.