Service Desk Technician II: Remote Support & Escalations
CornerStone Technology Talent Services
- Remote job
CornerStone Technology Talent Services is seeking a highly skilled Service Desk Analyst II to join their collaborative IT support team in Richardson, Texas. This role involves providing advanced technical support, troubleshooting issues involving Windows environments and enterprise applications, and collaborating with various teams to resolve complex problems. Ideal candidates will have at least 3 years of experience in a service desk role, possess strong problem-solving capabilities, and excel in a fast-paced environment. This position offers growth potential within a modern enterprise environment. #J-18808-Ljbffr CornerStone Technology Talent Services
- ...Recruitment is seeking an overnight IT Support Analyst II in Phoenix, AZ or Buckeye, AZ. This... ...schedule with mostly onsite work and one remote day per week. The ideal candidate will... ...technical issues and handle escalations. Key responsibilities include assisting...Remote workFull timeNight shift1 day per week
- ...Service Desk Technician II The Service Desk Technician II is responsible for providing technical support and customer service to end users across the organization... ...fulfillment, and escalation when necessary. This... ...Intune, SCCM, JAMF) Remote support tools and VPN client...Remote workWork experience placementWork at office
- ...At Red River Managed Services, we provide a welcoming... ...when to include or escalate to others; you embrace... ...is seeking a Service Desk Technician II with an active Secret... ...handle technical support requests directly from... ...ability to troubleshoot Remote Desktop Services and...Remote workWork at office
$48k - $55k
...more than a Managed Services Provider, we’re a community... ..., and proactive support. With strategic locations... ...As a Service Desk Technician II, you will be responsible... ...will work to prevent escalations by providing first-touch... ...~ This is a remote position; however, team...Remote workWork at officeLocal areaWork visa- Service Desk Analyst II CornerStone Technology Talent Services (TTS) CornerStone... ...to join a collaborative IT support team. This individual will serve as a critical escalation resource responsible for resolving... .... Support both onsite and remote employees using remote...Remote workWork at office
$22 per hour
...through to resolution. As a Tier II Support Technician, you'll serve as the escalation point for technical challenges, working... ..., detail-oriented, and customer-service focused Comfortable working... ...a Fit If... You prefer a remote or work-from-home position...Remote workHourly payLocal areaWork from home$58k - $75k
...Angi It Support Technician Ii For over 30 years, Angi has powered the future of the home services industry, creating an environment where homeowners... ...Tier 1 & 2 deskside and remote support across Windows and... ...with engineering teams on escalations, changes, and incident...Remote workPermanent employmentWork experience placementWork at officeWork from homeWorldwideFlexible hours3 days per week- ...excellent customer service to new and... ...installing, repairing and supporting customers on... ...camera systems. The technician will be taking incoming... ...: With remote access to customer... ...technical support II technician. Maintain... ...of an issue and escalate issues efficiently...Remote workWork experience placement
- ...Technical Support Specialist II Culligan Quench is seeking a Technical Support Specialist II to... .... You'll work cross-functionally with Service, Sales, Supply Chain, and Product teams... ...installations, site assessments, and escalated technical issues Develop training materials...Remote workWork at officeLocal areaImmediate startNight shift
- ...Sentinel Blue is hiring a Service Desk Analyst II for our Service Desk team.... ...Service Desk scope, strengthens escalation quality, contributes to... ...time position that is fully remote. Due to the nature of our work... .... Provide escalation support to Analyst I staff and ensure...Remote workFull time
- ...Help Desk Specialist II (Tier 2 – Advanced Support) CBP Technology Service Desk (TSD) Location: Remote Schedule: Rotating shifts; 24x7x365 coverage... ...technical issues escalated from Tier 1, supporting... ...~ HDI Desktop Support Technician certification. ~ Experience...Remote workFull timeWork at officeNight shiftRotating shift
- ...Service Desk Analyst II We are seeking a highly capable Service Desk Analyst II who will be responsible... ...the majority of their day performing remote support and composing knowledge base articles... ..., create the initial ticket, and escalate as necessary to other departments...Remote workWork at office
- ...Tier II Help Desk Specialist DecisionPoint Corporation is seeking... ...II Help Desk Specialist to support our U.S. Transportation Command... ...Specialist serves as an escalation point for Tier I support, troubleshooting... ...communication and customer service skills Ability to work in...Remote workFor contractorsLocal area
$34.62 - $48.08 per hour
...IT Support Technician II (On-site) New York, NY, USA About... ...support to local and remote employees. This role... ...and accountability for service excellence.... ...daily sweeps and service desk requests. Physical... ...possible improvements. Escalation: Escalates only complex...Remote workHourly payFull timeWork at officeLocal areaNight shift- ...TechPros is a Managed Service Provider built on the... ...a premium level of support that helps your people... ...Overview The Help Desk II Technician is a mid-level IT support... ...technicians handle escalations from Help Desk I for... ...issues both remotely and onsite Traveling...Remote workSeasonal workWork at office
- ...IT & Security, the Help Desk Analyst II is an experienced end-user support professional and an important... ...of effective IT service management (ITSM) practices... ...analysis when possible, escalating issues with complete context... ..., asset handling, and remote support tools, including...Remote workFull timePart timeCasual workAll shifts
$22.99 - $30.66 per hour
...Service Desk Technician I Hiring Range $22.99 to $30.66 Service Desk Technician II Hiring Range $26.33 to $35.10 Summary of Job Responsibilities... ..., application, and hardware support to users; providing telephone-based and remote-control support to users....Remote workWork experience placement- ...delivering exceptional customer support? Join our Global IT Service Desk team as a Service Desk Analyst II , where you'll be the first... ...teams to troubleshoot and escalate complex technical problems, all... ...core firm applications. Remote Support - Provide seamless assistance...Remote workWork at officeWorldwideFlexible hours
$30.87 - $42.46 per hour
...About the Role The IT Support Technician II is responsible for providing... ...exceptional customer service, and supporting the overall... ...key responsibility, as will escalating complex issues to higher-level... ...troubleshooting. Experience with remote support tools and...Remote workContract work- ...Overview: Job Title: IT Deskside Support Technician II Work Location: Malvern/Berwyn... ..., either via telephone (remote) or on-site (desk side), and have exceptional written... ...delivering end-user training. Escalate issues as needed to other support teams...Remote workWork experience placement
- ...Title of Position: Help Desk Support Technician II Location: Fairless Hills... ...peripherals across local and remote Silvi locations. Troubleshoot... ...IT Manager. Serve as an escalation point for Tier I support... ...of IT support experience (Service Desk / Desktop Support) ~...Remote workTemporary workWork at officeLocal area
- ...Tier 2 Technician The Tier 2 Technician is a critical... ...advanced technical support and troubleshooting services for our clients.... ...Investigating and resolving escalated technical issues... ...management, and remote troubleshooting.... ...Mentoring Tier I and Tier II technicians and...Remote workWork at office
$30.87 - $42.46 per hour
...team. About the RoleThe IT Support Technician II is responsible for... ...delivering exceptional customer service, and supporting the overall... ...key responsibility, as will escalating complex issues to higher-level... .... Experience with remote support tools and techniques...Remote workContract work$60k - $65k
...Department OverviewThe Customer Support Technician II is a reactive role within the Astro... ...Support Organization. TSO provides remote technical support Monday through Friday... ...customers, field teams, and the escalation team to restore service and drive incidents to resolution....Remote workMonday to Friday- ...while exceling in service innovation. We are... ...focused Tier I Help Desk Technician to provide first line support for Microsoft technologies... ...requests, and escalate complex problems-... ...unresolved issues to Tier II/III according to... .../ITSM platform; remote support tools (Quick...Remote workFull time
- ...Help Desk Specialist - Tier II Kansas City, MO Description... ...improvements in how technology support is delivered across... ...exceptional customer service. • Provide... ...customer service via phone, remote tools, and in person,... ...technical problems, escalating any incidents for...Remote workWork at officeShift workNight shiftWeekend work3 days per week
- ...IT Support Technician II We are seeking a skilled IT Support Technician II... ...and provide both deskside and remote IT support onsite in our... ...skills, excellent customer service, and the ability to support... ...Collaborate with other IT teams to escalate complex technical issues...Remote workFull timeTemporary workWork at officeLocal areaMonday to FridayShift work
- ...Group is a growing full-service Managed Services... ...seeking a Technical Support Specialist, Level II. You will install... ...should be familiar with remote troubleshooting... ...supervision of senior level technicians -Assist with... ...basis -Providing escalation support and mentoring...Remote workCasual workWork at office
$73k - $79k
...skilled technology support professional who thrives... ...exceptional client service? As a Service Desk Analyst II, you'll play a key... ..., application, and remote access issues while... ...technical teams, escalate complex issues when... ...with referral technicians, and follow up with...Remote workWork at officeWorldwideFlexible hours- ...divh2Technical Support Specialist II/h2pAt Caris, we understand... ...for onsite and remote support Caris team members... ...for other junior technicians./ph3Job Responsibilities... ...customer service and support keeping... ...off-hours outages and escalations./liliServe as the team...Remote workTemporary workCasual workImmediate startShift work
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