Mobile Technician

Job Description

Join the MVT Team!!! Mesilla Valley Transportation is now hiring Mobile Trailer Technician in Wilmer, Texas! \n
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\nThe Mobile Trailer Technician is responsible for providing mobile technical services within an assigned territory using a Company service vehicle. This position builds and maintains customer relationships, manages tool repair and calibration needs, and provides technical support and solutions to address customer equipment and application needs.\n
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Responsibilities \n

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• Travel throughout your territory to call on regular and prospective customers to solicit and perform, repair, and calibration needs and provide technical consultation.
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• Combine technical experience with company training, address customer needs and issues including troubleshooting and maintenance of mechanical, hydraulic, and manual tools, pumps, and equipment.
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• Adhere to company processes, procedures, safety standards, and schedules with respect to daily activities including scheduled repairs and calibrations, and cold calling to prospective customers.
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• Provide required reporting to Branch Manager as to schedule updates, tasks completed, market information, and activity reports detailing weekly accomplishments.
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• Work with Branch Manager and service team members, and customers to meet the growing day-to-day repair requirements.
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• Strive to meet goals and Key Performance Indicators as outlined by the Branch Manager.
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• Initiate contact with prospective customers to grow new business.
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• Provide support as needed to territory managers for the growth of sales and service opportunities.
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• Check tools for safety decals and safe operating features and maintains an accurate schedule and record of maintenance.
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• Demonstrate orientation toward excellent customer service by conducting daily activities, communications, and interactions in a cooperative, positive, and professional manner.
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• Complete all necessary paperwork for repairs and calibrations.
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• Responsible for checking-in inventory to ensure that parts and tools are available for customers. Maintain accurate inventory records, including detailed quarterly inventories of all parts and equipment.
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• Ensure the vehicle conforms to safety standards by following through with scheduled repairs and maintenance.
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Qualifications \n

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• High school diploma or equivalent required
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• 3+ years of hands-on mechanical/technical experience.
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• Valid driver's license with an acceptable Motor Vehicle Record (MVR) required. Must meet and maintain Company insurability requirements.
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• Ability to work Saturdays and maintain regular and reliable attendance in accordance with the assigned work schedule.
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• Ability to work scheduled on-duty periods and remain available as required by operational needs, except during approved time off.
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• Self-motivated, dependable, and able to work independently with minimal supervision.
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• Demonstrated commitment to providing a high level of customer service and satisfaction.
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• Strong mechanical aptitude, troubleshooting, and problem-solving skills.
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• Excellent verbal and written communication skills.
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• Strong organizational and time-management skills with the ability to effectively prioritize multiple service assignments.
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• Ability to professionally represent the Company when interacting with drivers, customers, vendors, and other business partners.
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Work Environment \n

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• Indoor and Outdoor environment.
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• Employee is regularly exposed to wet and/or humid conditions and outside weather conditions including direct sunlight & heat.
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• Employee is frequently exposed to moving mechanical parts, extreme cold and extreme heat.
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• Employee is occasionally exposed to high, precarious places; fumes or airborne particles; toxic or caustic chemicals; risk of electrical shock.
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• While performing the duties of this job, the employee is exposed to moving mechanical parts and vehicles.
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• The noise level in the work environment is usually moderate to high.
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Job Benefits: \n

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• 401(k)
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• Dental Insurance
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• Health Insurance
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• Life Insurance
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• Paid Time Off
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• Tuition Reimbursement
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• Vision insurance
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Benefit Conditions: \n

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• Only full-time employees are eligible.
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Mesilla Valley Transportation began in 1982 as a small independent fleet in the Southwest. In the late '80s, MVT went through a controlled growth spurt and began to encompass the 48 connected states and Canada.\n
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\nToday, Mesilla Valley Transportation is one of the largest locally-owned Truck Load carriers in the U.S. We specialize in time-sensitive service between major manufacturing areas within the U.S., Canada, and Mexico borders.\n
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"Where family, careers, and success come together!"\n
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Company: MVT Services\n
Employement Type: Full-Time\n
Salary: $26-$33 hr. (DOE)\n
Shift: 8:00 AM - 5:00 PM on Monday, Tuesday, Wednesday, Thursday, Friday\n
Department: Service\n
Benefits: 401(k)\n
Req ID: 631