Service Manager - Boats

$45k - $62k

Bass Pro Shops

Gurnee, IL

# Service Manager - BoatsApplylocations: Gurnee, ILtime type: Full timeposted on: Posted Todaytime left to apply: End Date: June 19, 2026 (30 days left to apply)job requisition id: R255545***POSITION SUMMARY:***The Boat Services Manager is under the supervision of the Boat Manager. This role will manage and provide daily direction to the associates in the Boat Service area within a Bass Pro Shops or Free-Standing Store to include inventory control, service, warranty, rigging, delivery, detail and parts activities.***ESSENTIAL FUNCTIONS:**** Supports the Boat Manager in the achievement of the departments or dealership’s financial goals for the Service area to include Service and Parts Sales, Gross Margin, Inventory Shrinkage and Payroll Goals.* Provides daily supervision and direction to the associates in the Service Department.* Schedules and assigns all service, rigging and warranty work orders; ensure work orders are completed to the customer’s satisfaction on a timely basis.* Maintains and constantly strives to increase associate productivity.* Maintains a safe, clean and secure work environment.* Supports a strong commitment to world class customer service and ensure a pleasant and productive shopping experience for all customers.* Assists the Boat Manager to staff the Service area with customer-oriented associates; participate in interviewing and makes recommendations for selection; coordinate training; consults with Boat Manager and gives input on preparation of performance appraisals; prepares weekly work schedules; coaches and motivates associates to promote positive customer relations and a productive team-oriented work environment.* Resolves customer and associate opportunities with Boat Manager.* Assists the Boat Manager with coordination of all “Special Events” to include Boat Shows, Classic events and / or other on or off-site promotional activities.* Manages and ensures accuracy of unit and parts inventories.* Ensures warranty claims are created, submitted and warranty payments received on a timely basis.* Ensures products are properly detailed and unit deliveries are conducted in a friendly and professional manner as scheduled.* Assists the Boat Manager in executing other Supervisory responsibilities in accordance with the Company’s policies and applicable laws, including interviewing; training; planning; assigning and directing work; measuring and evaluating performance; addressing complaints and resolving problems; maintaining a positive, harassment free working environment for all associates.* ALL OTHER DUTIES AS ASSIGNED.***EXPERIENCE/QUALIFICATIONS:**** Experience: 2-4 years in Retail Boating or similar industry; Supervisory experience is a plus***KNOWLEDGE, SKILLS AND ABILITY:**** Ability to calculate figures and amounts such as discounts, commissions, and percentages* Ability to read and analyze certain reports* Ability to effectively present information and respond to questions from Managers, associates, customers, and the public* Ability to conduct meetings and presentations to groups* Proficiency with PC-based word processing, spreadsheets, data based management and electronic point of sale and inventory management systems* Demonstrated strong interpersonal skills* Ability to establish and maintain effective working relationships with co-workers, associates, customers and with the Corporate Staff***TRAVEL REQUIREMENTS:**** N/A***PHYSICAL REQUIREMENTS:**** Regularly performs computer work, walks and stands* Occasionally sits and lifts up to 50lbs***INDEPENDENT JUDGEMENT***:* Performs duties within scope of general company policies, procedures, and objectives. Analyzes problems and performs needs assessments. Uses judgment in adapting broad guidelines to achieve desired result. Regular exercise of independent judgment within accepted practices. Makes recommendations that affect policies, procedures, and practices.Starting Pay Rate: $45,000.00 - $62,000.00**Full Time Benefits Summary:** Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!* Medical* Dental* Vision* Health Savings Account* Flexible Spending Account* Voluntary benefits* 401k Retirement Savings* Paid holidays* Paid vacation* Paid sick time* Bass Pro Cares Fund* And more!Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.*Reasonable Accommodations*Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at View email address on click.appcast.io.
J-18808-Ljbffr Bass Pro Shops

Apply

Vacancy posted 1 day ago

Similar jobs that could be interesting for youBased on the Service Manager - Boats in Gurnee, IL vacancy

Boats Service Manager: Lead Service & Warranty Team
Bass Pro Shops in Gurnee, IL is seeking a Service Manager for boats. The role involves overseeing the Boat Service area, managing associates, and ensuring high-quality service for customers. You will be responsible for scheduling work, maintaining inventory, and promoting...
Boat
Bass Pro Shops
Gurnee, IL
1 day ago
Insurance Agency Owner
...include core business skills, sales, customer service, products and systems. Continual... ...resources to help you secure licensed staff, manage financials and cash flows, and to develop... ..., Home, Renters, Umbrella, Flood, RV, Boat, Motorcycle, Specialty Vehicles and Commercial...
Boat
Full time
AAA-The Auto Club Group
Gurnee, IL
15 hours ago
Strategic Account Representative
$10k
...forecasts and work closely with demand planning and supply chain management to expedite products and as necessary, work with engineering to... ...portal as well as coordinate shipping needs such as air, boat, etc. to fill orders more efficiently. In this high visibility...
Boat
Afternoon shift
Yaskawa
Waukegan, IL
20 hours ago
Sr. Director, Security Operations Center
$161.5k - $299.7k
...development.Job SummaryThis Position Is Responsible for directing and managing the activities of the HCSC’s Cyber Fusion Center (CFC aka. SOC)... ...Referral process!Pay Transparency Statement:At Health Care Service Corporation, you will be part of an organization committed to...
Suggested
Full time
Health Care Service
Waukegan, IL
1 day ago
Manager, Security Operations
$109.5k - $208.5k
...including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information... ...LinkedIn, Facebook , Instagram , X and YouTube. Job Description The Manager, Security Operations provides leadership and management...
Suggested
Contract work
AbbVie
North Chicago, IL
3 days ago
AAA Insurance Agency Owner
...includes core business skills, sales, customer service, products and systems. Resources to help... ...to help you secure licensed staff, manage financials and cash flows, develop and modify... ..., Home, Renters, Umbrella, Flood, RV, Boat, Motorcycle, Specialty Vehicles and Commercial...
Boat
Bi-weekly pay
Full time
Work at office
AAA-The Auto Club Group
Waukegan, IL
2 days ago
Hearing Ambassador (Patient Care Coordinator)
...member engagement solutions. We partner with managed care organizations to provide innovative... ...technology systems, and premier service delivery model allow our health plan partners... ...Set the stage for full test, and full boat purchase when interacting with Members...
Boat
Work at office
Immediate start
Flexible hours
NationsBenefits, LLC
Gurnee, IL
4 days ago
Archery Technician
$17 - $19.75 per hour
...: The Archery Technician performs various selling / customer service activities, to include greeting and acknowledging all customers... ...Group ( , offering an unsurpassed collection of industry-leading boat brands, and Big Cedar Lodge ( , America’s Premier Wilderness Resort...
Boat
Part time
Local area
Shift work
Cabela's
Gurnee, IL
4 days ago
E-Commerce Warehouse Associate
$17 - $19 per hour
...veteran owned, global distributor of radio-control (RC) airplanes, boats, cars, helicopters, tanks, trucks, and hobby accessories. Motion... ..., and Hitec. Known for its commitment to excellence in customer service, Motion RC holds a five star customer satisfaction rating with...
Boat
Hourly pay
Work at office
Overseas
Monday to Friday
Shift work
Motion RC
Gurnee, IL
1 day ago
Customer Service Department Manager: Lead High-Impact Teams
Uline is seeking a Customer Service Department Manager to empower teams to deliver the exceptional customer experience our clients love. This on-site role is based in Kenosha, WI, and requires a Bachelor’s degree along with 3+ years of customer service management experience...
Uline
Waukegan, IL
1 day ago
Livorsi Marine Sales - OEM Account Manager
...Job Description Job Description Livorsi Marine OEM Account Manager Grayslake, IL | Full-Time About Livorsi Marine Livorsi... ...marine instrumentation, controls, and accessories trusted by boat builders across the industry. From gauges and steering wheels to...
Boat
Full time
COMPX FORT
Grayslake, IL
6 days ago
Aftermarket Services Program Manager
$95k - $125k
...employees and is a six-time recipient of Chicago’s Best and Brightest Employers to Work For award.SummaryThe Aftermarket Services Program Manager acts as the primary point of contact between the customer and the company for all aftermarket activity, including repairs...
Full time
Part time
Flexible hours
Astronics
Waukegan, IL
15 hours ago
Automotive Service Manager
...Advancement Opportunities Flexible Scheduling Competitive Compensation Job Summary We are looking for an Automotive Service Manager to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer...
Relocation package
Flexible hours
MIDAS TOUCH AUTOMOTIVE INC
Waukegan, IL
3 days ago
Manager, Security Operations
...AbbVie seeks a Manager, Security Operations to lead site security operations, oversee security personnel, and coordinate emergency response across assigned locations. The role involves protecting employees and assets through security programs, incident management, and...
AbbVie
North Chicago, IL
4 days ago
Food Service Operations Lead (PM/AM Shifts)
Goodwill Greater Milwaukee & Chicago is seeking an Assistant Manager for Food Service Operations at the Great Lakes galleys. You will supervise 20-100 staff, ensure meals meet contract standards, and uphold sanitary dining areas across shifts, including PM and AM schedules...
Contract work
Shift work
Goodwill Greater Milwaukee & Chicago
North Chicago, IL
3 days ago
Lead Pastor
$80k - $100k
...O'Lakes, the area provides year-round outdoor activities like boating, fishing, hiking, and parks that bring families together. Residents... ...a welcoming environment where spiritual growth, purposeful service, and impactful community engagement flourish. Candidates interested...
Boat
Crosspoint Church
Ingleside, IL
4 days ago
Yard Team Member
...departments and maintaining an organized yard with operable equipment. KEY TASKS: Assist with check-in procedures of new boats delivered to the dealership Maintain an organized and professional showroom and yard Operate a hydraulic jack or hoist as...
Boat
MarineMax
Winthrop Harbor, IL
3 days ago
Summer Camp Food Operations Manager - Chicago - North Center
$19 - $21.5 per hour
...and we’re looking for meticulous multitaskers with strong time‑management skills to run our on‑site food program. As a Food Ops staff... ...skills, submit food orders, and maintain our kitchen and food service items using hygienic practices, all while doing meaningful work...
Hourly pay
Summer work
Local area
Shift work
Weekend work
Steve & Kate's Camp
North Chicago, IL
3 days ago
Service Advisor
...Service AdvisorOVERVIEW: The Service Advisor is responsible for providing support to the Service Manager, Service Team, and Customers. Responsibilities include working with the customer... ...information required to perform the work on the boat, following through to make sure the work...
Boat
Price work
For contractors
SkipperBud's
Winthrop Harbor, IL
15 hours ago
Driver
...Driver JobOVERVIEW: The Driver drives truck with capacity of more than 3 tons to transport boats, trailers and related equipment to and from MarineMax dealerships and other designated destinations.KEY TASKS:Drives truck to destination, applying knowledge of commercial...
Boat
SkipperBud's
Winthrop Harbor, IL
4 days ago
Overnight Task Team Outfitter - Part Time
$15 - $17.75 per hour
...Outfitters to provide for legendary customer service and selling opportunities. The Overnight... ...Clothing and Gifts. Supports inventory management in partnership with the Inventory Control... ...collection of industry-leading boat brands, and Big Cedar Lodge, America’s Premier...
Boat
Permanent employment
Temporary work
Part time
Local area
Night shift
Bass Pro Shops
Gurnee, IL
3 days ago
Senior Director, Business Operations
...including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information... ...best. 4. Financial planning, forecasting, and resource management: Lead internal and external financial planning, rolling forecasts...
Local area
AbbVie
North Chicago, IL
26 days ago
Call Center Manager
$63.44k - $105.74k
...Range: $63,443.33 To $105,738.89 Annually SUMMARY: The Call Center Manager provides day-to-day leadership and direction for the Call Center in close partnership with the Vice President of Virtual Services. This role builds and sustains a high-performing team, advancing a...
Abbott Laboratories Employees Credit Union
Gurnee, IL
15 hours ago
Director, Business Operations Management
...including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information... .... Job Description The Director, Business Operations Management, serves in a leadership role and is responsible for leading and...
Local area
AbbVie
North Chicago, IL
19 days ago
Customer Care Manager
$65k - $90k
...Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. Role Overview: As...
Full time
Flexible hours
The Radu Group
North Chicago, IL
3 days ago
Account Executive
$62.66k - $93.99k
...through account development and educating the medical community on services provided while operating within a set budget. You will serve as... ...the bring care to more people (growth strategy) Implement, manage, and document consistent sales activities with multiple...
Minimum wage
Full time
Work experience placement
Work at office
Local area
Relocation package
Optum
Gurnee, IL
2 days ago
Facilities Manager
...Facilities Manager Wisconsin Distribution Center 12885 104th St. Pleasant Prairie, WI 53158 Set the standard for facilities excellence! As a Facilities Manager, oversee Uline’s Distribution Center with cutting-edge facilities and create a workplace that inspires...
For contractors
Work experience placement
Uline
Great Lakes, IL
15 hours ago
STORE MANAGER CANDIDATE in WAUKEGAN IL
$17.75 - $23.96 per hour
Job Details General Summary: The Store Manager Candidate supports the Store Manager in the... ...targets. Provide superior customer service leadership. Act as a role model by following... ...containers and carts, two-wheel dollies, and U-boats (six-wheel carts). Frequent and proper...
Boat
Full time
Work experience placement
Seasonal work
Relocation
Night shift
Dollar General Corporation
Waukegan, IL
3 days ago
Account Manager - Infectious Disease Diagnostics - Greater Chicago Area.
$68k - $136k
...Rapid and Molecular Diagnostics (RMDx) – Infectious Disease (ID) is seeking a highly motivated, technically proficient Key Account Manager with strong business acumen and selling skills to oversee and grow our presence in Greater Chicagoland area . This is more than...
Contract work
Work at office
Worldwide
Night shift
Abbott
Gurnee, IL
1 day ago
Facilities Manager - Warehouse & Distribution Operations
Boulder Connect is seeking a Facilities Manager overseeing Warehouse and Manufacturing operations within the Facilities & Maintenance department. You will supervise maintenance activities, ensure safety compliance, and lead a team to maintain a reliable environment. The...
Boulder Connect
Gurnee, IL
1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Service Manager - Boats. Be the first to apply!