Shift Leader

We are looking to hire an outstanding Shift Leader. Our shift leaders will be in charge when the General Manager isn't present. They must be able to lead a small team and be proficient in every position in the bakery. Shift leaders are expected to be excellent and communicators. You will be expected to be proficient in food safety standards and to be proactive in ensuring a safe and clean work environment. Pay: $15/hr (base) + tips (Pay range including tips: $15-19/hr) Benefits Employee discount Food provided Opportunities for advancement Store discount Health, vision, and dental PTO Responsibilities Inventory management and receiving Boil, top, and bake bagels to spec (training provided!) Operate a rotating oven and mixing equipment Mix, weigh, and cut dough precisely Prep ingredients (like cream cheese and veggies) Bake cookies and other side items Use of appropriate leadership style for various internal and external situations Establish credibility through people results and meeting KPIs Establish full knowledge of company regulations, policies, procedures, standards, and goals Support company initiatives by educating and training team members to achieve success Proactively provide communication to internal Directors on the status of their restaurant including results, issues affecting guests or team members and individual achievements, and KPIs Follow all cash handling, house account, deposit, and credit card policies Encourage friendly internal competition Ensure team members are focused on guest satisfaction Think creatively and seize business opportunities within the local community Engage with guests to create a personable and seamless experience Use all service-related feedback to continually improve service levels, drive overall guest satisfaction, increase return visits, and reduce guest complaints Manage controllable expenses and restaurant compliance Understand the critical nature of making logical and timely decisions under tight deadlines and high-pressure situations Observe ambiance and safety in the restaurants, i.e.: lighting, music, marketing displays and cleanliness of small wares; ensures floors are clean, dry, and free of debris throughout the shift and seating package is clean and in good condition Perform any other duties as requested by the Corporate Support Team, Area Director, and other leadership team members to ensure customer satisfaction, safety, and profitability Available to work flexible and long hours at times including weekends and holidays #J-18808-Ljbffr