Residential Moving Dispatcher

We are looking for an experienced Dispatcher to work with one of the top Indianapolis moving companies. You will dispatch for both local and long-distance household goods (HHG) moves, making sure that crews, tools, and resources are arranged.

Key responsibilities:

• Plan and dispatch equipment, drivers, and movers for moves.
• Organise daily moving plans to optimise resource usage and operational effectiveness.
• Inform clients of schedule modifications, service updates, move dates, and arrival timings.
• Keep an eye on crew availability and assign workers according to the size, complexity, and needs of the customer.
• Organize the distribution of vehicles and equipment to support moves.
• Handle last-minute cancellations, scheduling adjustments, and staffing needs.
• Monitor the progress of the move throughout the day and take measures to resolve any operational problems.
• Verify the accuracy of all moving paperwork, work orders, inventory, and dispatch records.

Experience needed:

• Proven experience as a Dispatcher, Operations Coordinator, or similar role within the moving industry.
• Strong knowledge moving operations, scheduling, and dispatch processes.
• Excellent organizational skills with the ability to manage competing priorities in a fast-paced environment.
• Proficiency with dispatch software, transportation management systems, CRM platforms, and Microsoft Office applications.