Host/Hostess

Host/Hostess

As a Host or Hostess, you will be responsible for greeting guests and seating them promptly, cheerfully and courteously. Duties of this position include, seating guests, answering the phone, taking, entering and packaging To-Go orders. A qualified applicant must have good communication skills, able to lift 25-50 pounds, stand for up to 8 hours, occasionally use motion which entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists. The above is not an all-inclusive job description.

Responsibilities include:

• Greeting, seating, and escorting guests.
• Opening door for guests arriving and departing.
• Accommodating any special needs of guests, i.e., boosters, highchairs, disabilities.
• Processing To-Go and Delivery Orders.
• Managing Wait List when the restaurant is busy.
• Providing menu recommendations and additional information.
• Upselling additional products when appropriate.
• Taking orders using software, order slips, or by memorization.
• Communicating order details to the kitchen staff.
• Delivering food and beverages in a timely fashion to outside guests.
• Delivering checks and collecting bill payments.
• Cleaning and maintaining the appearance of the restaurant.
• Providing exceptional customer experience.

Title: Responsibilities of a Host:

• Prior experience as a host is a plus.
• Must showcase teamwork and communication skills.
• Must be able to handle money transactions responsibly.
• Must be able to multitask and act quickly.
• Must be flexible and ready to work in shifts.
• Must be a team player.

Benefits:

• Competitive Pay
• Flexible Hours
• Paid Training
• Real Advancement Opportunities
• National Restaurant Association Apprentice Program which earns College Credits
• Paid Vacation
• Regular Performance Reviews with pay increases
• Meal Program
• Family Meal Discounts
• Full Insurance
• Bob Leonard Scholarship Program
• Paid Holidays
• Paid Weekly/Direct Deposit

IHOP - Centreville IHOP 13810 Braddock Rd, Centreville, VA, 20121