Quality Coordinator

QA Coordinator

The QA Coordinator provides support regarding packaging, assembly, returned goods and performs incoming audits of purchased parts. Performs quality assurance activities to assure that all finished goods & parts meet the specification and requirements. Monitors systems and procedures to measure their effectiveness to ensure customer satisfaction.

Responsibilities and Duties:

• Identify and address issues in data quality, sourcing, or documentation by reviewing existing data and processes for inconsistencies or gaps.
• Thoroughly analyze and interpret existing documents and data to ensure completeness, accuracy, and alignment with required standards.
• Oversee compliance with organizational, state, federal, and relevant industry laws, regulations, and guidelines.
• Promptly inform the QA Manager and Operations team of any deviations from established standards.
• Gather and review data against a specific baseline to ensure compliance with both internal policies and external regulations.
• Collaborate with Operations and customers to resolve quality issues as they arise.
• Identify data-driven solutions and implement quality improvement plans to drive continuous enhancement.
• Maintain accurate records and compile required QA reports in a timely manner.
• Actively participate in team and personal development, focusing on quality methodologies and best practices.
• Support investigations, deviations, corrective actions, and continuous improvement initiatives.
• Conduct First Article Inspections per AS9102 standards and any other additional customer-specific requirements.
• Ensure all line equipment is properly calibrated to meet quality standards.
• Perform internal audits in accordance with established Quality Management Systems (QMS).
• Uphold a strong commitment to quality in all aspects of work and decision-making.
• Maintain and manage QT9 activities and related documentation.
• Coordinate Return Material Authorization (RMA) activities effectively.
• Inspect customer-returned printed circuit board assemblies (PCBAs) in accordance with IPC-A-610 standards or customer-specific requirements, using a microscope as necessary.
• Communicate daily RMA findings to the Production Lead and Quality Manager.
• Assist with Incoming Inspection, IPQ and FQA inspection activities as needed.
• Perform other duties and responsibilities as assigned to support quality initiatives and continuous improvement.

Knowledge (position requirements at entry): Electronic components, industry acceptable inspection and soldering standards, & ESD awareness.

Skills (position requirements at entry): Communication; interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction.

Minimum Requirements: High school diploma or equivalent GED Familiar with IPC 610 standards 3 years of experience in electronics manufacturing

Preferred Qualifications: Associates degree preferred, or equivalent combination of experience and education. IPC-A-610 certified AS9100 & ISO 9001 Lead Auditor 3-5 years quality experience in the electronics manufacturing environment. Familiar with QMS Certifications per ISO 9001, AS9100 and/or ISO 13485 requirements.

Quality Management System (QMS): Support and follow all QMS certification(s) standards. These systems may include, but are not limited to, quality, the environment, health, safety and security.

Physical Requirements: Must be able to occasionally lift up to 35 lbs. in an 8-hour shift. Manual dexterity sufficient to reach/handle items, works with the fingers, and perceive attributes of objects and materials. Sitting, standing (at desk minimal 2-4 hours daily). Walking 6-8 hours Be able to perform light physical activity performing non-strenuous daily activities of a productive/technical nature.

Software used: Intermediate Microsoft Office Skills (Excel, Word, Outlook) QT9 ERP System