Server - PM

Job Description

Job Description

Village Inn Hotel and Dave’s Place

We are looking for passionate, driven individuals to join our growing company! As we continue to elevate our services and improve our offerings, we are seeking talented professionals who share our commitment to excellence, innovation, and creating memorable experiences for our guests and clients.

At the heart of our success is our dynamic and dedicated team. We believe in fostering a culture of collaboration, creativity, and growth. Our company offers a supportive environment where every Associate is valued and empowered to contribute their unique skills and perspectives.

About the Role:

The Server plays a crucial role in delivering an exceptional dining experience during morning service hours within the accommodation and food services industry. This position is responsible for efficiently taking orders, serving food and beverages, and ensuring guest satisfaction in a fast-paced environment. The Server collaborates closely with kitchen and bar staff to coordinate timely and accurate order delivery while maintaining a clean and welcoming dining area. This role requires attentiveness to guests’ needs, effective communication, and the ability to multitask to handle multiple tables simultaneously. Ultimately, the Server contributes to the establishment’s reputation by providing friendly, professional, and efficient service that encourages repeat business and positive reviews.

Minimum Qualifications:

• High school diploma or equivalent.
• Previous experience in food service required.
• Ability to stand and walk for extended periods during shifts.
• Basic math skills for handling transactions and making change.
• Legal authorization to work in the United States.

Preferred Qualifications:

• Experience working as a server in a fast-paced restaurant or hotel environment.
• Knowledge of food safety and sanitation standards.
• Familiarity with point-of-sale (POS) systems and order management software.
• Strong interpersonal and communication skills.
• Ability to work early morning shifts consistently and reliably.

Responsibilities:

• Greet guests promptly and courteously upon arrival and throughout their dining experience.
• Take accurate food and beverage orders and relay them to kitchen and bar staff efficiently.
• Serve meals and drinks in a timely manner while ensuring order accuracy and presentation standards.
• Monitor guest satisfaction and respond promptly to any requests or concerns to enhance their experience.
• Maintain cleanliness and organization of the dining area, including setting and clearing tables.
• Process payments accurately and handle cash or electronic transactions responsibly.
• Collaborate with team members to ensure smooth service flow and support during busy periods.
• Adhere to all health, safety, and sanitation guidelines to maintain a safe dining environment.

Skills:

The Server - PM utilizes strong communication skills daily to interact effectively with guests, ensuring their orders are understood and their needs are met promptly. Attention to detail is essential for accurately taking orders and delivering the correct items, which helps prevent errors and enhances guest satisfaction. Time management and multitasking skills are critical as the server balances multiple tables and coordinates with kitchen staff to maintain efficient service flow. Basic math and cash handling skills are applied when processing payments and providing change accurately. Additionally, teamwork and adaptability are important as the server collaborates with colleagues to handle busy periods and maintain a positive work environment.

Include shift schedule