23 Wall, Product Manager - Senior Associate / Vice President

Job Description

23 Wall is a global team of private-siders dedicated to ensuring the power of the full JPMorgan Chase franchise is brought to bear for the world’s largest, most sophisticated clients and their family offices across lines of business. The team sits within the Private Bank but has a LOB-agnostic mandate. The team provides insight and access to the firm's expertise, capital, and deal flow across clients’ balance sheets.

This is an exciting opportunity for you to join a dynamic, diverse team within J.P Morgan’s 23 Wall team, focused exclusively on executing the team’s digital agenda. We are actively looking for exceptionally talented individuals who are collaborative, confident, and motivated to provide a first-class experience to clients by building state of the art digital tools. If you are an experienced product manager with an entrepreneurial mind-set and are looking to constantly challenge yourself, J.P. Morgan is the place for you. 

As a Product Manager in the 23 Wall team, you will innovate new product offerings and lead the end-to-end product life cycle. You will be responsible for developing profitable technology solutions that provide value to the 23 Wall team and the firm’s largest clients. Utilizing your deep understanding of how to get a product off the ground, you will guide the successful launch of CRM features, gather crucial feedback, and ensure delivery of top-tier advisor experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed expectations.

Job Responsibilities: 

• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition 
• Partnering with Technology and Design to execute 23 Wall’s digital strategy by writing epics and stories to guide Technology and Design work
• Executes a product strategy and product vision that delivers value to 23 Wall advisors 
• Partners closely with other private bank product managers to manage dependencies and align roadmaps
• Manages recurring meetings with technology and design partners and represents 23 Wall’s interests and priorities in private bank product and technology forums
• Manages and responds to urgent requests quickly and accurately
• Develops presentations for internal audiences showing progress and 23 Wall technology products

Required Qualifications, Capabilities and Skills:

• 5 years of experience or equivalent expertise in product management or a relevant domain area 
• Advanced knowledge of the product development life cycle, design, and data analytics 
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Impeccable communication skills with the ability to effectively interact with key stakeholders in all functions
• Self-directed, highly motivated, and able to work independently
• Personal integrity, initiative and leadership qualities with a positive attitude towards the flexible nature of the role
• Commercial instinct and ability to perform under pressure and tight deadlines
• Extraordinarily high level of focus on work quality and attention to detail
• Strong written and verbal communication skill
• Ability to quickly analyze business practices to identify risk and develop innovative solutions
• Superior judgment and discretion working with both confidential and sensitive information

Preferred Qualifications, Capabilities and Skills:

• 3 to 5 years of experience in wealth management or investment banking
• Previous experience writing technology requirements, epics, and JIRAs
• Demonstrated prior experience working in a highly matrixed, complex organization
• A well-rounded academic background

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our  FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.​