Mortgage Loan Officer
$21.64 - $24.04 per hourPrideStaff
Title: Mortgage Loan Officer
Summary:
Join our client as a Loan Officer. As a Loan Officer, you will present mortgage opportunities to current and prospective clients over the phone and submit mortgage loan applications while serving as a point of contact through funding.
Position Type and Expected Hours of Work:
This is a full-time hybrid position. Days and hours of work vary Monday through Friday. Occasional early morning/late evening and/or weekend work required.
What you will do:
Summary:
Join our client as a Loan Officer. As a Loan Officer, you will present mortgage opportunities to current and prospective clients over the phone and submit mortgage loan applications while serving as a point of contact through funding.
Position Type and Expected Hours of Work:
This is a full-time hybrid position. Days and hours of work vary Monday through Friday. Occasional early morning/late evening and/or weekend work required.
What you will do:
- Communicates professionally, confidently, and effectively over the phone with clients, explaining mortgage products and proposing the best solution based on customers' needs.
- Makes outbound calls from a daily lead set of client customers to solicit new mortgage applications and bring awareness to products offered. Assist with inbound calls, including transferred calls from Customer Service and other Financial departments regarding mortgage interest.
- Builds rapport and collects pertinent information from the customer to ensure a thorough and complete loan application. Sets expectations on the mortgage process, providing excellent customer service and follow-up.
- Sells mortgages following all regulations and explains to client requirements needed for closing based on product guidelines.
- Locks loans in Encompass after checking prices with retail, wholesale, and correspondent lenders.
- Partners with internal operations team members to consistently produce quality files. Maintains active communication with the processing team concerning client needs.
- Attends all training, sales meetings, and orientations as directed.
- Increases personal knowledge by staying abreast of product guidelines and industry trends
- Maintains timely and accurate records of all customer activity. Carries a high level of accountability for results and metrics
- Active NMLS license is required with the ability to obtain additional state licenses in the company footprint as needed.
- Bachelor's degree preferred
- Three or more years of experience in a call center or inside phone sales.
- Must be local to the Nevada area.
- Knowledge of Encompass and Velocify software is preferred.
- Ability to achieve sales goals and performance metrics.
- Purchase, refinance, assumptions, and home equity knowledge
- Strong understanding of FHA, VA, and Conventional guidelines as well as Federal and State regulations
- Excellent communication, interpersonal, and organizational skills
- Strong problem-solving, time management, and attention to detail skills
- Proficiency in MS Office programs, specifically Word, Excel, Outlook
- Works well in fast-paced environment with the ability to multitask and meet deadlines
- Ability to close 10+ loans per month ad meet minimum daily call requirements
Vacancy posted 1 day ago
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