Client Services Representative

Helmwood Veterinary Clinic is a General Practice Facility, seeking an experienced receptionist to join our team. Previous experience in a veterinary clinic is preferred but not required.

The ideal new team member we are looking for is self-motivated, a quick thinker, able to multi-task efficiently, and has excellent communication skills and compassion. Is this you?

Key responsibilities include, but are not limited to:

· Multi-line phone system management

· Email, text and voice-mail management

· Service excellence to address needs of clients and clinic staff

· Appointment scheduling and management

· Excellent client communication

· Patient check in & check out

· Manage cash, check and credit card payments from clients

· Client education & services

Qualifications:

· Experience providing superb professional and personable client services

· A minimum of 1 year working in customer services is requested

· Basic computer skills (Microsoft Office ad Outlook experience preferred)

· Attention to detail

· Ability to prioritize and manage multiple tasks confidently, calmly and professionally

· Interpersonal skills working in a team environment

If you’re interested in joining our team, please apply. We look forward to hearing from you.