Pro Shop Attendant

Pro Shop Attendant

Burnham Woods Golf Course is excited to announce the exceptional career opportunity of Pro Shop Attendant. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service to the clubs managed by Troon.

Summary The Pro Shop Attendant will be responsible for cleaning all refuse out of carts, ensuring gas carts are filled with gas, washing and waxing carts, and storing and locking all carts at the end of each evening. The candidate must be able to work weekends, closing shifts, and holidays.

Pay Range $15.00 - $16.00 per hour

Qualifications, Experience and Skill Requirements

• Must have strong communication and interpersonal skills
• Must be coachable and have basic computer skills
• Must be dependable and have a strong work ethic
• Knowledge about the game of golf preferred
• Must be 21+ due to the selling of alcoholic beverages

General Description of Duties and Responsibilities

When acting as an "Inside" Staff Member

• Perform clerk/cashier-like duties
• Responsible for processing customer reservations for guests of the golf course
• Provides customer service to arriving guests to help expedite check-in process
• Arranges and displays golf shop inventory as necessary and directed
• Collects green and cart fees (and other revenue) from guests and processes in the POS system as trained
• Assists in maintaining a clean, safe workplace
• Assists in reconciliation of cash and accounts receivable charges to the daily register at the closing of the day
• Ensures property and its amenities are secured daily
• Assists with set-up of equipment and golf carts
• Performs related duties as assigned by the General Manager

When acting as an "Outside" Staff Member

• Perform Starter/Ranger-like duties
• Responsible for welcoming and greeting guests and players in a friendly manner
• Explains rules and course etiquette to all groups if needed
• Washes and sanitizes the golf cart fleet, maintains organized storage areas and practice facility
• Assists with the set-up and organization of golf carts and equipment for regular tee times or outings
• Facilitates orderly and timely pace of play of groups to prevent delays
• Answers all questions in a friendly manner; keeps a record of starting times and golf cart numbers for each group when necessary
• Ensures that each group has four players, if possible
• Responsible for picking up and cleaning practice balls when scheduled
• Ensures property and its amenities are secured daily
• Performs related duties as assigned by the General Manager

Benefits

• Employees age 19+ are eligible to participate in the 401(k) plan.
• All employees are eligible to participate in the Employee Assistance Program.
• Employees working 30-34 hours meet eligibility for healthcare

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.