Cash Management Operations Specialist

The Company:

A prominent fortune 500 financial services firm with a nationwide network of independent financial advisors. This company offers an extensive selection of investment products and services to individuals, businesses, and institutions, with a strong emphasis on utilizing innovation and technology to cultivate client relationships.

The Role:

Join the Wires and NIGO (Not in Good Order) team within Cash Management Operations in Tempe, AZ. As an Operations Specialist, you will process inbound and outbound domestic and international wires, from deposits into client accounts to outgoing transfers for home purchases, vehicle purchases, and family transfers. You will also run anti-money laundering (AML) and fraud reviews on each transaction. This role involves significant phone contact with financial advisors and their clients. You’ll clarify wire requests, gather documentation and signatures, and resolve NIGO items. With full SME-led training and cross-training across Cash Management functions, it’s a strong opportunity to grow in financial services operations.

Required Skills:

• 2–3 years of brokerage, banking, or financial services experience
• Confident phone communication with advisors and end clients, plus strong written communication
• Strong attention to detail with a high degree of accuracy and consistency
• Ability to problem solve, escalate appropriately, and adapt to change
• Proficiency in Microsoft Office, especially Excel and Outlook
• Ability to work independently and as part of a team

Nice to Have Skills:

• Knowledge of domestic and international wire transfers
• AML, fraud review, or compliance due diligence experience
• Call center or soft phone experience
• Familiarity with BETA, AS400, LexisNexis, Thomson, or similar financial systems
• Exposure to ACH, check processing, journals, or disbursements

Preferred Education and Experience:

• Bachelor’s degree, preferably in Business, Accounting, or Finance
• FINRA Series 7/66 a plus

Take the next step in your financial services career—apply now to join a company that values talent, fosters growth, and offers excellent opportunities for advancement. We look forward to reviewing your application!

Equal Opportunity Employer:

Associate Staffing is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law. We are committed to creating a diverse and inclusive work environment and welcome applicants from all backgrounds to apply for open positions with our company.