General Manager

Overview

Exciting opportunity for a revenue-driving General Manager in Englewood Colorado to lead a high-performing commercial real estate facility. This is a sales forward, hands on leadership role for someone who operates like an owner, closes deals, and takes full accountability for results.

Company Profile:

Opportunity for growth

The General Manager is the revenue-owning, operations-leading head of a commercial real estate location. This role is designed for a proactive leader who closes leads, runs the asset with urgency, and drives outcomes without needing direction.

Leasing & Revenue Growth

• Conduct high-quality tours and clearly articulate the value proposition to prospective tenants
• Close qualified leads through customized sales strategies and objection handling
• Demonstrate strong understanding of competitive market dynamics, pricing, concessions, and product offerings
• Maintain disciplined CRM execution, including accurate pipeline management and timely follow-ups
• Prepare lease documentation and guide tenants through execution, insurance, and compliance
• Enter and manage all lease data and recurring transactions in the lease management system
• Ensure all tenant needs are met prior to move-in
• Proactively manage renewals with a retention-first mindset to protect and grow NOI

Operations & Property Management

• Oversee all day-to-day property and facility operations
• Maintain consistently high standards for cleanliness, safety, rule enforcement, and tenant experience
• Manage recurring services and one-time maintenance needs
• Source and bid all recurring service contracts annually
• Ensure vendor contracts, COIs, and required documentation are on file
• Monitor vendor performance and enforce service-level expectations
• Own service requests end-to-end, resolving directly or through vendors
• Handle rent collection, delinquency management, and termination processes as needed
• Conduct regular property inspections and ensure compliance with jurisdictional requirements
• Assist with capital projects and improvements
• Own all repairs, unit turnover, improvements, and capex-related projects
• Define scopes, source vendors, obtain competitive pricing, and manage timelines
• Hold vendors accountable to pricing, SLAs, insurance, and performance standards
• Actively manage vendor relationships to ensure cost control and quality execution

Customer Excellence & Tenant Retention

• Build strong tenant relationships that support long-term retention
• Deliver top-tier customer service and a professional tenant experience
• Foster a responsive, solutions-oriented environment
• Support tenant community initiatives and engagement events
• Think and act like an asset manager with full financial ownership
• Partner with corporate teams on operating budgets and capital planning
• Review, approve, and reconcile invoices
• Grow NOI through disciplined expense control and proactive rent collection
• Track income and expenses and provide regular variance reporting

Qualifications

• 4+ years of sales experience with demonstrated closing success
• 6+ years of operations or property management experience
• Proven financial management experience including P&L ownership
• Strong vendor and project management skills
• High level of organization, accountability, and responsiveness
• Proficiency with Microsoft Office and property management software
• Bachelor’s degree or equivalent experience
• Experience in commercial, industrial, or flexible workspace real estate
• Availability during business hours and for after-hours operational needs

Features and Benefits

• Medical, dental, and vision insurance
• Paid time off
• 401k with company match
• Ongoing professional development and training
• Opportunity for regional growth and leadership expansion
• Supportive and fast-growing team environment