General Manager

Overview Exciting opportunity for a revenue-driving General Manager in Englewood Colorado to lead a high-performing commercial real estate facility. This is a sales forward, hands on leadership role for someone who operates like an owner, closes deals, and takes full accountability for results. Company Profile: Opportunity for growth The General Manager is the revenue-owning, operations-leading head of a commercial real estate location. This role is designed for a proactive leader who closes leads, runs the asset with urgency, and drives outcomes without needing direction. Leasing & Revenue Growth Conduct high-quality tours and clearly articulate the value proposition to prospective tenants Close qualified leads through customized sales strategies and objection handling Demonstrate strong understanding of competitive market dynamics, pricing, concessions, and product offerings Maintain disciplined CRM execution, including accurate pipeline management and timely follow-ups Prepare lease documentation and guide tenants through execution, insurance, and compliance Enter and manage all lease data and recurring transactions in the lease management system Ensure all tenant needs are met prior to move-in Proactively manage renewals with a retention-first mindset to protect and grow NOI Operations & Property Management Oversee all day-to-day property and facility operations Maintain consistently high standards for cleanliness, safety, rule enforcement, and tenant experience Manage recurring services and one-time maintenance needs Source and bid all recurring service contracts annually Ensure vendor contracts, COIs, and required documentation are on file Monitor vendor performance and enforce service-level expectations Own service requests end-to-end, resolving directly or through vendors Handle rent collection, delinquency management, and termination processes as needed Conduct regular property inspections and ensure compliance with jurisdictional requirements Assist with capital projects and improvements Own all repairs, unit turnover, improvements, and capex-related projects Define scopes, source vendors, obtain competitive pricing, and manage timelines Hold vendors accountable to pricing, SLAs, insurance, and performance standards Actively manage vendor relationships to ensure cost control and quality execution Customer Excellence & Tenant Retention Build strong tenant relationships that support long-term retention Deliver top-tier customer service and a professional tenant experience Foster a responsive, solutions-oriented environment Support tenant community initiatives and engagement events Think and act like an asset manager with full financial ownership Partner with corporate teams on operating budgets and capital planning Review, approve, and reconcile invoices Grow NOI through disciplined expense control and proactive rent collection Track income and expenses and provide regular variance reporting Qualifications 4+ years of sales experience with demonstrated closing success 6+ years of operations or property management experience Proven financial management experience including P&L ownership Strong vendor and project management skills High level of organization, accountability, and responsiveness Proficiency with Microsoft Office and property management software Bachelor’s degree or equivalent experience Experience in commercial, industrial, or flexible workspace real estate Availability during business hours and for after-hours operational needs Features and Benefits Medical, dental, and vision insurance Paid time off 401k with company match Ongoing professional development and training Opportunity for regional growth and leadership expansion Supportive and fast-growing team environment #J-18808-Ljbffr