Program Manager - Active Case Management

Case Manager – IntakeDevelopmental Pathways, Inc. is seeking an Intake Case Manager to join our Systems Navigation Team!As an Intake Case Manager, you'll play a vital role in delivering compassionate, person-centered service and support coordination to support access to Medicaid Waiver and State General Fund services. Your days will be filled with:Conducting in-home visits to complete assessments and connect individuals to supportive programs and services.Engaging with families and providers in the community to build trust and foster strong partnerships.Collaborating at our Aurora office, sharing insights and strategies with your team and other departments to enhance service access.Working from home, which includes hosting virtual Zoom meetings with individuals and their teams, documenting and coordinating intakes, and participating in virtual office hours, team meetings, and more.Driving between locations, spending time in the community and at your home or chosen remote workspace. This dynamic, hybrid role offers a fast-paced and rewarding experience where you help weave together services that empower the lives of individuals with disabilities.Schedule: Enjoy a 4-day, 40-hour workweek (Monday–Thursday or Tuesday–Friday) with the flexibility to work remotely, in-office, and in the field.This position requires frequent in-person presence to support essential responsibilities such as screenings, assessments, and other duties in alignment with state regulations and company policies. Candidates should be prepared to travel within our catchment area (Arapahoe, Douglas, and Elbert counties) on a weekly basis to fulfill these requirements. Flexibility and reliability in meeting these obligations are critical to success in this role.Application Deadline: Sunday, October 4th at 11:59 PM (MST)Starting Salary & Benefits $25.10 – $28.68 hourlyHealth/dental/vision coverageEmployer-paid and supplemental life insuranceShort- and long-term disability insuranceGenerous paid time off and holiday payFlexible work scheduleMonthly remote work stipend401(k) investment plan, with an employer match of up to 4%Mileage reimbursementTuition reimbursement programCertified Employer for Public Service Loan Forgiveness ProgramHealthcare reimbursement and flexible spending planDiscounts on auto and homeowners' insuranceEmployee assistance programCredit union membershipEmployer-paid trainingRequirementsBachelor's Degree; orFive (5) years of experience in the field of Long-Term Services and Supports; or(LTSS), which includes Developmental Disabilities; orSome combination of education and relevant experience appropriate to the requirements of the positionValid Colorado motor vehicle license and provide proof of motor vehicle insuranceMeet our driving requirements – no suspensions and no more than two (2) tickets in the past three (3) yearsUpon request, qualifying need, and approval, driving requirements may be waived in lieu of reliable transportation.PreferredOne (1) year of experience in developmental disabilities/long-term services and supportsAdditional ResponsibilitiesServe as subject matter expert for applicable programs and services; serve as resource/point of contact for complex casesAssess the overall needs of an individual and assist with the exploration of programs, long-term services and supports, and other community resources to meet assessed needsAssist individuals and families in maintaining eligibility through the completion of required assessments, monitoring, and support planningProvide care coordination services and interventions by referring, educating, negotiating, and mediating with the individual and external providers/agenciesComplete accurate case documentation in appropriate tracking and databases; prioritize workload and meet all required timelinesComplete required documentation related to monitoring activities; evaluate need and effectiveness of services requested and deliveredSchedule, facilitate, document, and complete follow-up for all required and ad-hoc meetings; disseminate updates to the necessary partiesEnsure the accuracy and timely entry and distribution of required documentation to all necessary parties, including, but not limited to, providers, individuals, and family membersMaintain knowledge of state/ federal regulations, policies, and procedures regarding long-term services and supports, Medicaid waiver and state-funded programs, and other community resourcesMaintain a professional and ethical manner in all interactions and meet performance quality, customer service, and coordination standards as assigned by department leadership; maintain appropriate boundaries