Food & Beverage Supervisor

Hotel : Norfolk Sheraton 777 Waterside Drive Norfolk, VA 23510 Full time Compensation Range : $17.08 - $17.93 Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors. What’s in it for you? The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us. Career Growth & Learning – 40% of our management hires are internal promotions! Invest in Your Future – 401(k) plan with company match. Comprehensive Health Coverage – Medical, dental, and vision insurance options. Paid Time Off & Vacation – Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations Perks That Fit Your Life – Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services. Purpose & Impact – Make a difference through Atrium’s community service and volunteer programs. Job Description What You Will Do: Supervise and support a team of food and beverage associates to deliver timely, friendly service across all dining areas. Provide on-the-spot coaching and feedback to maintain service quality, cleanliness, and team performance. Serve as a key link between front-of-house and kitchen teams to ensure seamless operations and guest satisfaction. Step in as needed to support bartending, bussing, or food running duties to maintain efficient service flow. Manage scheduling and supply orders to balance business needs with labor and cost control. What We Are Looking For: 6+ months of experience in a server or similar role—ensures you understand service fundamentals and team dynamics. Prior leadership or supervisory experience—critical for coaching associates and resolving service issues quickly. Hotel or hospitality background—helps in adapting to fast-paced, guest-focused environments. Food Safety and Alcohol Awareness certifications (or ability to obtain within 60 days)—ensures guest and team safety. Ability to lift 50 lbs, stand for long periods, and work a flexible schedule—necessary for physical and operational demands. Why Atrium? Hear it from Magaly L. “I feel truly valued at Atrium because of the strong sense of teamwork and mutual respect among my peers. My contributions are recognized daily, not only by my colleagues but also by my boss, who consistently acknowledges my efforts and expresses appreciation for my hard work.” ___________________________________________ Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status. Notice of candidate Privacy Rights: Atrium Hospitality is now one of the largest hotel management companies in the United States and we're still growing. As a result of our growth, we are always looking for great talent to join our organization. As owners and managers, we are responsible for the positive experiences of our guests and associates, and we strive to bring to life a culture that promotes the five simple values that drive our business: Service We deliver the best guest experience possible. We are a home away from home for our guests, and we are charged with making them feel safe and welcome. Perseverance We will be better today than we were yesterday. Inclusion We are committed to the equitable treatment of all associates as well as equal access to opportunities and resources for all, at every level of the organization. Respect We treat others the way we would like to be treated. Innovation We strive to develop, share and implement new thoughts, ideas and methods that improve our company, our operations and the guest and associate experience. Teamwork Our associates are our family, and we provide them the resources and support needed to produce the best work environment possible. In addition to our core values, we believe that being a responsible community partner is a defining characteristic of the Atrium Hospitality culture, including supporting a range of civic and community activities. We pride ourselves on four impactful pillars that support our associates, our communities and our future: Wellness, Embracing those with Disabilities, Sustainability, and Education. When a candidate makes the decision to join Atrium Hospitality, they are entrusting the very engaged and invested leaders of this great organization to support, encourage, coach, develop and inspire excellence in them. This leadership responsibility is a critical one, accepted with the pride and gravity it deserves. We recognize that when we do this well, we reap the rewards of a productive and engaged team; it is key to the success of Atrium Hospitality. The voices and opinions of our associates truly matter. We encourage, welcome, expect and act upon their input to help us make decisions that are in the best interest of our teams and the continued growth and sustainability of the organization. Come grow with us!