Service Advisor

Dealership:L0829 Mercedes-Benz of ColliervilleMercedes Benz of ColliervilleNOW HIRING: AUTOMOTIVE SERVICE ADVISORSSchedule: Open availability required, including SaturdaysYou will report to the Service Manager.This is an onsite position.If you like being busy and enjoy helping customers, this is your opportunity to apply today. You can maximize your earning potential by joining a high-performing service team. You will focus on customer satisfaction and long-term relationships.What You'll DoPromote communication between customers and techniciansIdentify vehicle concerns and recommend appropriate servicesPrepare accurate estimates for parts, labor, and repairsWrite and manage repair orders (ROs) from start to finishCommunicate additional service needs based on inspectionsVerify and process warranty and service contract coverageKeep customers informed on timelines, costs, and service updatesWhat We're Looking ForPrevious Service Advisor experienceAutomotive technician backgroundDeliver high-quality customer support3+ years of experience with vehicle systems and maintenanceTeam-orientedValid driver's license and clean driving recordTotal RewardsWe offer a comprehensive benefits package designed to support you and your family, including:Competitive payMedical, Dental and Vision PlansPaid Holidays & PTOShort and Long-Term DisabilityPaid Life Insurance401(k) Retirement PlanEmployee Stock Purchase PlanLithia Learning CenterVehicle Purchase DiscountsWellness ProgramsAdditional information about our Total Rewards benefits can be reviewed on our careers site at UsAt Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.Reasonable accommodations may be made to enable individuals to perform the essential functions. #J-18808-Ljbffr Mercedes-Benz of Collierville