Integrated Community Care Coordinator - Moffat County

Job Description

Job Description

Salary: $56,650-$59,000 per year.

Position Overview

The Integrated Community Care Coordinator plays a vital role in helping community members across the Yampa Valley access the healthcare, support services, and resources they need to thrive. This position works directly with Medicaid & Medicare clients to reduce barriers to care, build meaningful relationships, and coordinate support across healthcare providers, specialty care teams, and community organizations. Partner with clients to identify goals, navigate complex systems, and develop personalized, goal-oriented care plans that support overall health and well-being.This role is ideal for someone who is compassionate, adaptable, highly organized, and passionate about improving health equity in rural communities.

The successful candidate will exhibitthe following:

• Culture Champion Commitment toThe HealthPartnershipsmissionanda passion for improving community health and well-being

• Results Producer A results-focusedmindsetwith a proventrack recordof exceeding goals

• Agility Ability to think strategically, foresee opportunities and challenges,and adapt as needed

• Strong Communicator Excellentwritten and verbal communication skills with the ability to build trust and connect with diverse individuals and partner organizations

• Organization Exceptional capacity tomanage multiple responsibilities,maintainaccuratedocumentation, and followthrough onprogram deliverables

• Action Oriented Comfortablenavigating changing priorities, solving problems creatively, and taking initiative in a fast-paced environment

Supervision Received:The Care Coordinators are based out of the Routt or Moffat offices, supervised by theCare Coordination Program Manager

Key Accountabilities

Conduct outreach and provide assessment of Routt, Moffat, and Rio Blanco County residents who are enrolled in Medicaid/Medicare

• Call or text current Medicaid/Medicare members tooffercarecoordination support

• Track andmonitorreferrals of clients for reporting as requested

• Completehealth and wellbeing assessments on each client

• Accurately document interactions in electronic healthrecord(EHR)includingclient visits, needed services, phone calls, writtencorrespondenceand communication inappropriatecomputer system,in a timely manner

Educate and work with clients to develop a comprehensive, goal-oriented care plan, including identifying barriers tocare

• Build trusting, collaborative relationships with clients, caregivers, healthcare providers, and community partners

• Meetclients in community settings or client residences whenappropriate tosupport client needs

• Monitor client progress and assess the effectiveness of care plans, adjusting support strategies as needed

• Support clients through complex or emotionally challenging situations using active listening, empathy, and motivational interviewing techniques

Ensure that clients are connected to resources and community partnersidentifiedin their careplan

• Collaborate closely with healthcare providers, human service agencies, and community organizations to coordinate referrals and connect clients with healthcare, behavioral health, and other community-based resources.

• Collaborate with patients, families, healthcare teams, and community partners to assess and prioritize client needs, including physical health, mental well-being, financial stability, and social support systems
  

Collaborate with the manager and care coordination team to achieve program deliverables, conduct program evaluations, and assess and document care plan effectiveness.

• Maintain accurate and timely documentation of client interactions, referrals, assessments, care plans, program evaluations, and reporting requirements within established systems and timelines.
• Track referrals, interventions, assessments, and program outcomes while supporting regional care coordination efforts through data tracking, reporting, and continuous process improvement initiatives
• Perform all workin accordance withorganizational safety practices and program standards

General Requirements & Experience

• Bachelors degree in a related field or equivalent professional experiencerequired

• Experience in healthcare, human services, community health, care coordination, or social services preferred

• Engage in cross- departmentalcollaborativeefforts, connecting project work to the broaderorganization

• Experienceworking with diverse populationsthroughdirect client workand/orcase managementpreferred

• Ability to communicate effectively with clients, community members, healthcare providers, partner organizations, funders, and government agencies

• Proficiencywith Microsoft Outlook, Word, Excel,Teams,and PowerPoint

• Strong organizational skills with attention to detail, problem solving,and follow-through

• Abilityto support clients through complex or emotionally challenging situations

• Ability to work independently while also collaborating effectively within a team environment

• Commitment to inclusiveness, social justice, health equity,and reducingbarriers to care

• Ability to use data to support informed decision-making and collaborative work

• Comfortable navigating ambiguity andidentifyingpractical solutions to challenges

• Mustpossessa valid Colorado drivers license,maintainreliable transportation, and be willing to travel throughout the region, including during inclement weather

• Must provide proof of a valid drivers license and adequate insurance coverage totaling at least $300,000 per occurrence

• Performsall other duties asassigned
  

Working Conditions

• Includes a combination of office-based, community-based, and remote work

• Regular travel throughout Routt, Moffat, and Rio Blanco counties isrequired, including during inclement weather

• Flexible scheduling may be available based on program and client needs

• Primary work location is in an accessible office environment
  

• Daily activity is 80% sitting or standing with extended periods of typing at a keyboard, 20% walking with occasional stooping, bending, reaching, twisting
• Office equipment includesa phone, computer, printer, and copier daily

Compensation

This is a salaried, non-exempt position, compensated on a salary basis and eligible for overtime pay for all hours worked over 40 in a workweek,in accordance withapplicable state and federal laws.

$56,650-$59,000 per year.

Our Welcoming Work Culture
The Health Partnership is proud to be a neurodivergent, LGBTQ+, and culturally inclusive organization. Weare committed to creating an environment where people of all backgrounds, identities, and abilities feel respected, supported, and empowered to thrive.

Why JoinTheHealth Partnership?

• Meaningful, community-centered work that directlyimpactslocal residents

• Collaborative and mission-driven team environment

• Opportunity to improve access to care and health equity across Northwest Colorado

• Flexible, relationship-focused work environment

• Inclusive and supportive workplace culture

Our Vision:

The Health Partnership is a trusted leader and community partner in helping all in the Yampa Valley haveequitableaccess to health and well-being resources.

Our Mission:

To compassionately connect peopletohealth and well-being resources so they can thrive.