Desktop Support Specialist

Job Title: Endpoint Desktop Vulnerability Technician Location: Greater Phoenix Area (Onsite) Duration: 6+ Month Contract Overview A leading organization within the financial services sector is seeking an experienced Endpoint Desktop Vulnerability Technician to support a large-scale enterprise environment. This role sits within a high-impact cyber-security function, focused on identifying and remediating endpoint vulnerabilities across a complex Windows-based infrastructure. This is a hands‑on position where you’ll play a key role in reducing security risk, improving endpoint posture, and driving remediation efforts in coordination with cross-functional IT and security teams. Key Responsibilities Execute recurring vulnerability scans across enterprise desktop environments using established security tools Review and validate scan results, distinguishing true risks from false positives Prioritize remediation efforts based on severity, exploitability, and business impacts Deploy patches, system updates, and configuration changes across Windows endpoints Partner with security operations, infrastructure, and desktop support teams to coordinate remediation activities Monitor vulnerability remediation progress and ensure alignment with internal SLAs Investigate and resolve issues related to failed patches or non-compliant endpoints Maintain accurate documentation of vulnerabilities, remediation steps, and closure status Assist in refining endpoint hardening standards and baseline configurations Provide reporting and status updates to stakeholders on remediation efforts and risk exposure Required Experience Background in endpoint engineering, desktop support, or vulnerability remediation within enterprise environments Hands‑on experience managing vulnerabilities across Windows-based systems Strong understanding of vulnerability lifecycle management (identify, assess, remediate, validate) Experience with enterprise patching and endpoint management tools such as MECM/SCCM, Intune, or equivalent Solid knowledge of Windows OS, group policy, and endpoint security configurations Ability to translate vulnerability data into actionable remediation plans Strong troubleshooting capabilities related to patching failures and endpoint compliance issues Effective communication skills for working across technical teams Preferred Qualifications Experience with vulnerability management platforms such as Tenable, Qualys, or Rapid7 Scripting experience (PowerShell or similar) for automation and remediation tasks Familiarity with security frameworks such as CIS benchmarks or NIST guidelines Experience working in regulated or compliance-driven environments (financial services, healthcare, etc.) Exposure to endpoint detection and response (EDR) tools Education & Certifications Bachelor’s degree in IT, Cybersecurity, Computer Science, or related field (or equivalent experience) Microsoft endpoint or desktop certifications preferred Security certifications such as Security+ or CySA+ are a plus #J-18808-Ljbffr