Driver Check-in

Job Description

We Deliver the Goods:

• Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
• Growth opportunities performing essential work to support America's food distribution system
• Safe and inclusive working environment, including culture of rewards, recognition, and respect

Position Purpose:
Food and food service delivery Drivers fulfill a critical role in the country's food supply chain. Our delivery drivers not only make sure the customers' products arrive at their destination at the arranged times and in good condition, but they are the face of our company - building lasting relationships with our customers! As a Driver Check-In Coordinator, you will play a vital role in ensuring our drivers are checked-in accurately and all returned products are processed accordingly.

Primary Responsibilities:
As the Driver Check-In Coordinator, you will be responsible for checking in Delivery Drivers and ensuring the accuracy of the check-in and returns process.
Communicates and interacts with customers, vendors and co-workers professionally ensuring questions are answered accurately and in a timely manner. Functions as a team member within the department and organization, as required, and perform any duty assigned to best serve the company.


Responsibilities may include, but not limited to:

• Check-in drivers upon returning from deliveries.
• Receives Driver's receipts of the day's customer deliveries, reconcile cash and checks and place in the safe.
• Examines and verifies all returned items to be re-entered into inventory.
• Files Department of Transportation (DOT) logs and company vehicle maintenance reports.
• Reconciles damaged goods and returned items and re-enter items into the appropriate categories within the inventory system, as required.
• Communicates with inventory personnel over quality related concerns.
• Communicates with drivers, department managers, and others regarding delivery challenges.
• Assists in the coordination of vehicle repairs and maintenance as required.
• Performs other related duties as assigned.

EEO Statement

Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy; (2) the "EEO is the Law" poster and supplement; and (3) the Pay Transparency Policy Statement.

Required Qualifications

High School Diploma/GED or Equivalent
6+ months in a warehouse environment Administrative support performing basic math and computer data entry skills
Pass post offer drug test and criminal background check

Preferred Qualifications

This role is 10% clerical and 90% warehouse and distribution work, meaning it is physically demanding and requires working in various environments, including freezers, coolers, and ambient-temperature areas.

Here's what you can expect on a typical shift:
• Checking in 20-30 trailers per shift
• Operating pallet jacks regularly and occasionally using a forklift
• Unloading trailers and reloading them if there are discrepancies
• Returning products to inventory correctly and efficiently
• Stripping pallets from trailers and removing bulkheads
• Cleaning the inside of trailers
• Stacking pallets and maintaining organization in the warehouse
• Performing clerical tasks like issuing credits to customers, email follow-ups, and documenting temperatures for frozen/cooler items
• Correcting miss-picks and assisting with trailer yard counts as needed
• If you hold a CDL, you may assist with yard mule tasks, such as moving trailers to different dock doors
• Assisting with loading tasks based on business needs
• General housekeeping to maintain a clean and safe work environment
• Frequently lifting, pushing, pulling, and carrying up to 80 pounds or more
• Ensuring safety compliance while working in temperature-controlled areas (freezer, cooler, ambient)

The pay for this position is starting $18 per hour.

High School Diploma/GED or Equivalent
1+ years in warehouse environment and interfacing with customers within foodservice industry

Company Description

PFG Customized Distribution meets the unique needs of some of America's most recognized national chain restaurants, including Cracker Barrel, TGI Friday's, Outback Steakhouse, Red Lobster, and Ruby Tuesday. Providing customized attention and a centralized contact for product lines, menu changes, and account coordination, PFG Customized serves customers across the U.S. and in more than 40 countries.