Desktop Support Technician

Desktop Support Tech

Location: 3050 Nebo Road, Madisonville, KY

Pay Rate: $24/hr with benefits.

Timing: 2nd SHIFT, M-F, 2:00 pm -10:30 PM Local Time

PC/laptop Deskside | Break/Fix Support | Hands&Feet | Install, Move, Add, Configure "IMAC"

Top 5 Required Skills That Candidates Must Have:

• Uses a confident, positive attitude to deliver great customer experiences and to be invigorated by constant personal interaction. Candidates that demonstrate high energy are desired given fast pace environment.
• Candidate must have a deep understanding of diagnosing, troubleshooting, replacing PC/laptop hardware internal components (motherboard, hard drives, RAM, CPU), and understanding of troubleshooting PC software (Windows blue-screen, Outlook, connect network printers) as well.
• Working experience or strong understanding of enterprise technologies (Office 365, Win10 Professional, imaging, and ticketing systems. Having experience supporting applications related to engineering, manufacturing, and logistics is a plus.
• Soft skills is a must for this role. Candidate must have the ability to work with strong personalities. Managing stress while being able to deescalate tense users is a key attribute.
• Dependability: both to get work done independently, and for attendance for availability to work scheduled hours. Trusted to work proactively is a key attribute given limited site IT leadership.

Kindly share your resume with:

• Q1: How far you live from 3050 Nebo Road, Madisonville, KY 42431 and how will you commute daily
• Q2: How many years of exp do you as Desktop Support Technician level 2
• Q3: Are you Comptia A+ or Microsoft or any other eq cert
• Q4: How many years of Desktop Break/Fix Experience do you have
• Q5: For submission, client needs MM/DD of Birth - kindly share