Guest Service Specialist

Serve Guests. Build Connections. Brighten Someone's Day.At Stinker, we believe every guest interaction matters.As a Guest Service Specialist, you'll be the friendly face that welcomes guests into our stores and creates experiences that keep them coming back. Whether you're helping someone grab their morning coffee, fueling up for a road trip, or simply sharing a smile, you'll play an important role in making Stinker a bright spot in our guests' day.If you enjoy helping people, thrive in a fast-paced environment, and want to be part of a team that feels like family, we'd love to meet you.Why You'll Love Working HereWhen you join Pete's Posse, you're joining a company that believes investing in people is the best business strategy.Medical, Dental, Vision, and Flexible Spending Account (FSA) options for Full Time employeesCompetitive hourly pay with annual merit increasesRetirement: 401(k) & Roth with a skunktastic 25% discretionary company match of the first 10% of your wages, because we want to help you build a secure future!Paid Time Off that increases with tenure for Full Time Employees6 paid holidays annually (holiday premium pay for hours worked) for Full Time employeesEmployee discounts on fuel, merchandise, food, and moreDailyPay - giving you the option to access eligible earned wages before your regular payday.Employee Assistance ProgramEmployee referral bonuses$0.50/hour overnight premium for hours worked between 10:00 p.m. and 6:00 a.m.Ongoing training and developmentOpportunities for career advancementWhy Team Members Choose StinkerAt Stinker, our Guest Service Specialists do much more than run a register, they create welcoming experiences, build lasting guest relationships, and help keep our stores operating at their best.Whether you're looking for your first job or the beginning of a long-term career, you'll work alongside leaders who are committed to your growth, recognize great work, and create opportunities for advancement.Many of our Store Managers, District Managers, and other positions that are part of the Skunk Den, started their careers right here as Guest Service Specialists.What You'll DoYou'll help create a clean, safe, and welcoming environment where every guest feels valued.You'll:Welcome every guest with friendly, helpful serviceAssist guests with purchases, answer questions, and provide product recommendationsAccurately process cash, credit, and other payment transactionsPrepare fresh food and beverages while following food safety and quality standardsStock merchandise, rotate products, and maintain attractive store displaysMaintain accurate pricing and product availabilityKeep the sales floor, restrooms, food service areas, coolers, fuel islands, and parking lot clean and invitingFollow company safety procedures and report safety concerns promptlyWork as part of a team to ensure smooth daily store operationsSupport additional store responsibilities as business needs requireYou'll Thrive Here If You...Enjoy helping people and creating positive guest experiencesWork well in a fast-paced environmentStay positive and solution-focusedTake pride in keeping your work area clean and organizedCan manage multiple priorities while maintaining attention to detailWork well both independently and as part of a teamCommunicate respectfully with guests and coworkersDemonstrate reliability, accountability, and a willingness to learnThe Impact You'll MakeEvery shift, you'll help create the experience that keeps guests choosing Stinker.Your work helps:Deliver outstanding guest serviceCreate clean, safe, and welcoming storesSupport food safety and product qualityKeep shelves stocked and merchandise availableBuild guest loyalty through positive interactionsSupport your team in achieving store goalsSuccess in this role is measured by:Guest service and guest satisfactionFood safety and cleanliness standardsStore appearanceTeamwork and reliabilitySafety complianceOperational executionGrow Your CareerWe believe careers are built one opportunity at a time.Many of our leaders began as Guest Service Specialists and advanced into roles such as Shift Lead, Assistant Store Manager, Store Manager, District Manager, and positions in other areas of focus such as Category Management, IT, and Finance just to name a few.We'll provide training, coaching, and support to help you grow your career with Stinker.About StinkerSince 1936, Stinker has been serving communities across Idaho, Colorado, and Wyoming as a family-owned convenience retailer with one simple purpose:To make our world a better place by being a bright spot in the lives we touch, one employee, one guest, and one community at a time.We're proud of the culture we've built, but we also know great companies never stop improving. We continually invest in our people, strengthen our leadership, and evolve the employee experience because we believe meaningful work starts with meaningful relationships.We work hard, celebrate success together, encourage new ideas, and never lose sight of having a little fun along the way (after all, our mascot is Polecat Pete).QualificationsMust be at least 19 years of agePrevious customer service, retail, or food service experience is helpful but not required, we'll provide trainingAbility to work a flexible schedule, including evenings, weekends, and holidays as neededAbility to stand, walk, bend, reach, and lift up to 50 pounds throughout the workdayAbility to safely use step stools or ladders when stocking merchandiseComfortable working in cooler and freezer environments as low as 0°FAbility to work in a fast-paced retail environment while delivering exceptional guest experiencesReady to Join Pete's Posse?If you're looking for more than just a job, if you're looking for a team that values people, creates opportunities, and believes work should be both meaningful and fun, we'd love to meet you.Apply today and help us continue making Stinker a bright spot in the lives we touch.Stinker is proud to be an Equal Opportunity Employer and participates in E-Verify through ADP.