Associate Account Manager, Employee Benefits (Hybrid)

Associate Account Manager, Employee Benefits (Hybrid) Join to apply for the Associate Account Manager, Employee Benefits (Hybrid) role at Acrisure . Job Details Job Title: Associate Account Manager Department: Employee Benefits Location: Hybrid from an office in the West Division About Us Acrisure’s West Division began with agency partners collaborating for the best interest of their clients and teams, fostering a culture built on organic partnership and trust. Acrisure is a fast-growing fintech leader operating a global insurance broker offering a broad array of insurance and financial solutions, including employee benefits, cyber services, real estate, and wealth management. The company leverages AI to enhance distribution and growth. Job Summary Performs routine responsibilities as a primary contact for clients, supporting coverage strategies and applying insurance principles to daily situations under supervision. Responsibilities Perform daily service tasks related to plan administration, client, and employee advocacy. Support team with deadlines and provide accurate, timely information. Assist members with benefit claims and inquiries, offering guidance and support. Resolve member claim issues through collaboration with providers, billing, and carriers. Audit enrollments and support open enrollment processes. Maintain accurate employee records, ensuring confidentiality. Stay informed on all group coverages and relevant policy documents. Complete additional functions and backup duties as assigned. This description is subject to modification at management’s discretion. Requirements Active Health & Life license or ability to obtain within 60 days. Strong organizational skills and initiative. Proficiency in Microsoft Word, Outlook, and Excel. Excellent communication and interpersonal skills. Ability to solve practical problems and interpret instructions. EPIC and Employee Navigator experience are pluses. Education & Experience High School diploma required; Associate Degree or higher preferred. Benefits & Perks Competitive pay, industry-leading healthcare, savings and investments, charitable programs, hybrid work, growth opportunities, parental leave, and generous time off. The salary range is $26–$31.25 hourly, based on skills, experience, and location. Acrisure values diversity and considers all applicants without discrimination. #J-18808-Ljbffr Acrisure