Store Manager - Stuart Weitzman
Caleres
Stuart Weitzman Store Manager
Stuart Weitzman is a leading luxury footwear brand that is synonymous with strength in femininity. Defined by an energetic, modern and bold attitude, Stuart Weitzman is known for its unique approach to melding fashion, function, and fit in every silhouette. The brand's focus on creating timeless, effortless shoes that are engineered to empower women with both confidence and comfort has resonated around the world, as Stuart Weitzman is now available in all corners of the globe through an array of websites, boutiques, and retail partners.
Primary Purpose: Responsible for the overall performance of the store including achieving store's sales plan through team and individual contribution.
The successful individual will leverage their proficiency in store management to:
- Achieve store sales plan and KPI goals.
- Improve 4-wall contribution by increasing sales and reducing operating expenses.
- Deliver a bold, energetic, purpose-driven customer experience through their team.
- Endorses, models, and develops team to deliver SW's Selling and Service expectations.
- Recruit, hire, develop, and retain a high-performing team.
- Train and mentor team members, encouraging and empowering them to deliver customer experience and operations in accordance with Stuart Weitzman standards.
- Ensure all new hires complete Stuart Weitzman Onboarding.
- Champion brand evolution and foster change management.
- Exhibit Managerial Courage, including when providing feedback and engaging in performance management and developmental conversations.
- Drives business through sales strategies, clienteling, sourcing new customers and maintaining on-going productive relationships with customers.
- Write and administer Annual Performance Appraisals for team.
- Manage all types of operational tasks as assigned including shipment, stockroom organization, order fulfillment, and inventory management.
- Acts as a brand ambassador in the local market/mall to drive brand loyalty and business.
- Enforce compliance with all Stuart Weitzman's policies and procedures.
- Work with team to ensure store achieves Store Audit Scores at or above Stuart Weitzman standards.
- Ensure team members are properly executing and maintaining Stuart Weitzman's Visual Guidelines at all times.
- Manage evolving daily workload while prioritizing the customer experience.
- Manage payroll, scheduling, and time and attendance.
- Be brand ambassadors of Stuart Weitzman.
The accomplished individual will possess:
- Strong communication skills both oral and written.
- Excellent organization and attention to detail.
- Knowledge of POS, Microsoft office, and basic computer skills (including iPads, Internet, Mobile POS).
The accomplished individual must have:
- Ability to maneuver sales floor and stockroom; climbing, bending, and kneeling required.
- Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers.
- Ability to meet SW Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays.
An outstanding professional will have:
- 3-4 years of leadership experience; experience in a retail environment preferred.
- High School diploma or equivalent work experience preferred.
Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.
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