Spa Associate

$1,000 NEW EMPLOYEE BONUS!! Hand and Stone Massage and Facial Spa of Laguna Beach, a 5-star full service day spa overlooking the pacific ocean on PCH, is looking to hire an enthusiastic Front Desk Coordinator/Spa Associate to help lead our sales and front desk team, and boost service, membership and gift card sales. We have a really fun and easy going team who love what they do, love where they work, and show up every day excited about their jobs. Our new Front Desk Coordinator will be an outgoing and positive individual, who enjoys in-person sales, doesn't mind staying busy and working on multiple projects, gets along with a variety of different people, is a self-starter who enjoys taking the initiative to reach a goal, and who loves to talk with clients and recommend services and products. If you're a people person who is looking to join an amazing and energetic group of people, have more fun at work, AND earn A LOT more money, then this is the perfect job for you! Compensation includes a generous hourly base rate + commissions for membership sales ($10-$25 per membership), and commissions for hitting gift card sales goals, AND a lucrative Christmas bonus. Front Desk employees also receive 50% OFF all services and retail products, special pricing for friends and family, a $1,000 New Employee Bonus, and numerous other perks. When you combine the membership and gift card commissions, plus the strong base hourly rate, the majority of our front desk team earns on average more than $16.50 an hour! PLUS, medical and dental benefits are available, as well as a 401K retirement account for those interested in putting some money away. Hand and Stone is seeking for a Spa Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than OUTSTANDING! The primary qualifications and requirements of this role include, but are not limited to: Provide excellent customer service to members/guests Welcome and greet members/guests upon arrival Answer phones, book appointments, sell memberships, gift cards and upgrades Follow proper filing procedures/file maintenance Promote health/wellness benefits of massage therapy Maintain a professional and clean work environment & appearance Positive, energetic attitude Team player Perform various other duties as assigned What's in it for you? Hourly wage plus commissions and bonuses Flexible schedules Professional and safe work environment Employee discounts Employee rewards program/employee referral bonus Contests Job requirements: Knowledge of Microsoft Office application, Millennium booking software (will train) and basic accounting principles. Excellent personal appearance, good verbal and written communication skills AND you must enjoy sales! Ability to handle stressful situations professionally and multitask with ease all while focusing on the guests. At Hand and Stone, Opportunity Knocks. Over 500 locations open across the U.S. We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Timewe can provide the perfect fit with flexible schedules. Hand & Stone's focus is on creating an experience that exceeds our guests' expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you'll see that for yourself.