Restaurant Hostess/Host (Part-Time)

Loews Coronado Bay Resort offers careers at a secluded waterfront retreat near San Diego's top attractions and the Pacific Ocean. Team members create memorable guest experiences across a 15-acre peninsula with bay views, 440 rooms and suites, a spa, recreation, and 70,000 square feet of meeting space.

Who We Are : Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here ; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer :

• Competitive health & wellness benefits, retirement benefits
• Paid Sick Days, Vacation, Holidays & Paid Bereavement
• Training & Development opportunities
• Pet Insurance & Pet Bereavement
• Tuition Reimbursement
• Team Member Hotel Rates, discounts, & other perks
• Discounts on spa retail and services
• Complimentary meals in Team Member Café while working
• Complimentary parking
• Community volunteer opportunities
• Benefits are subject to eligibility and may vary by position

What We're Looking For:

As a warm and welcoming Host/Hostess, you are the first point of contact for our guests and play a key role in setting the tone for their dining experience. Your friendly demeanor, attention to detail, and ability to manage reservations and guest flow contribute to a seamless and memorable visit that reflects the excellence of our brand.

Who You Are:

• Guest-Focused Communicator: You greet guests with genuine warmth and professionalism, making them feel welcome from the moment they arrive.
  
• Organized and Attentive: You manage reservations, waitlists, and seating charts with precision, ensuring smooth service and minimal wait times.
  
• Calm Under Pressure: You remain composed and courteous during busy periods, handling guest inquiries and concerns with grace.
  
• Team-Oriented: You collaborate closely with servers, managers, and kitchen staff to ensure efficient operations and exceptional guest experiences.
  
• Adaptable and Positive: You thrive in dynamic environments and bring a can-do attitude to every shift.
  
• Veterans and military spouses are encouraged to apply.
  

What You Will Do:

• Greet guests warmly and professionally upon arrival.
  
• Manage reservations, walk-ins, and waitlists using the hotel's reservation system.
  
• Escort guests to their tables and provide menus.
  
• Communicate estimated wait times and accommodate special seating requests when possible.
  
• Maintain cleanliness and organization of the host stand and entrance area.
  
• Answer phone calls and assist with inquiries regarding hours, menus, and reservations.
  
• Coordinate with servers and managers to ensure timely seating and guest satisfaction.
  
• Monitor dining room flow and adjust seating plans as needed.
  
• Assist with guest recovery and resolve minor concerns with empathy and professionalism.
  
• Follow all hotel policies and procedures to ensure a safe and welcoming environment.
  
• Regular and reliable attendance in conformance with company standards.
  
• Perform other duties as assigned.
  

Your Qualifications Include:

• Previous experience in hospitality, customer service, or restaurant hosting preferred.
• Strong communication and interpersonal skills.
• Ability to multitask and remain calm in a fast-paced environment.
• Professional appearance and demeanor.
• Familiarity with reservation systems and basic computer skills.
• Flexibility to work varying shifts, including nights, weekends, and holidays, as needed.
• Physical ability to stand for extended periods and move throughout the restaurant.

The wage for this position is $28.40.