Sr. Functional Analyst

Suntex Marinas is building an extensive network of the best saltwater and freshwater marinas in the United States. Through our deep industry expertise, iconic destinations, and authentic hospitality we are changing the marina industry and helping our customers and guests create a lifetime of treasured memories on the water. Our core values compel us to Make it Together, Make it Happen, Make it Right, and Make it Fun and we come to work every day confident that we provide an amazing experience for our customers and our guests.

The Senior Functional Analyst is responsible for helping drive the growth, adoption, and business impact of the Company’s enterprise data and analytics platform. This role is the bridge between stakeholders and the Data and Analytics team for active project delivery. The Senior Functional Analyst owns upstream project work and leads intake and discovery, translating business needs into clear and actionable requirements, producing wireframes and user experience direction, product testing, and end user acceptance testing to ensure what gets delivered matches what was needed.

The Senior Functional Analyst closely partners with the Vice President of IT, Data, and Financial Services, Project Manager, engineering team, and business stakeholders to drive iterative, agile delivery of Foundry-based solutions that enable data-informed decision making across the organization. This individual is accountable for translating business problems, operational workflows, and decision-making needs into clear requirements that can be evaluated, prioritized, tested, and adopted. The Senior Functional Analyst ensures the team is solving the right problem before engineering begins and that delivered solutions align to business process, data logic, user experience, and measurable business outcomes.

Success in this role can be defined as an individual who is a strong facilitator, who asks insightful questions, isn’t afraid to push back on ambiguity, and can translate between business language and technical execution. The Senior Functional Analyst is comfortable learning new platforms, thrives in environments that require independent ownership, and bring structure to unstructured problems.

DUTIES AND RESPONSIBILITIES:

1. Intake, Discovery, and Requirements

• Lead initial intake conversations with business stakeholders to understand the problem, current state, pain points, and desired outcomes
• Ask clarifying questions that challenge vague requests, dig into edge cases, and uncover the underlying business need - identify dependencies, data gaps, and risks early in the requirements process
• Own the translation of business needs into structured, actionable requirements documents appropriate to project size (e.g., lightweight for small efforts, more detailed for complex initiatives)

2. User Stories, Scoping, and Sprint Support

• Write user stories with clear acceptance criteria that the engineering team can build against
• Translate requirements into testable acceptance criteria, including business rules, data validation expectations, edge cases, and exception handling

3. Stakeholder Management, Demos, and Communication

• Lead demo sessions with business users to gather feedback and drive iterative improvement
• Build and maintain relationships with business group leaders so they have a trusted point of contact on the data team
• Own and manage Product Testing and End User Acceptance Testing

4. UI/UX Direction and Wireframing

• Produce lightweight wireframes or mockups to align with stakeholders before engineering begins UI work
• Define user flows and screen-level requirements for application interfaces
• Review UI builds against requirements and provide feedback to engineering

5. Proactive Backlog Intake and Roadmap Support

• Support the manager in roadmap planning by providing business context, stakeholder priorities, and scoping estimates

6. Documentation and Continuous Improvement

• Maintain clear and current requirements documentation for all active projects

7. All other duties as assigned

EDUCATION AND EXPERIENCE:

1. Bachelor’s degree in business, information systems, analytics, or a related field (or equivalent professional experience) is required

2. Four to seven (4-7) years of experience in a Business Analyst, Business Systems Analyst, Functional Analyst, Product Analyst, or similar role, including ownership of complex cross-functional requirements from discovery through delivery is required

3. Must have strong facilitation skills – ability to lead meetings, ask tough questions, and synthesize unstructured input into clear documentation

4. Must have experience working in Agile delivery environments with iterative development cycles

5. Must have advanced experience with Microsoft Office products

6. Detail oriented with excellent time management and follow up skills

7. Must have strong communication skills with experience engaging both technical peers and business stakeholders

8. Experience working with enterprise data platforms, SaaS products, or analytics tools preferred

9. Experience with Palantir Foundry or similar ontology-based platforms preferred

10. Experience producing wireframes or workups using tools such as Figma preferred

11. Background in hospitality, real estate, or marina operations is preferred

WORKING CONDITIONS/PHYSICAL REQUIREMENTS:

1. Must be able to independently lift, carry, push, and pull up to fifteen (15) pounds

2. This individual is located in an office environment generally seated at a desk with a chair for multiple hours

3. May be required to walk on various terrains when visiting marina site locations and spend the majority of the workday on one’s feet

4. Must be able to swim or willing to wear a personal floatation device when visiting marina site locations

5. Must be able to travel on occasion

6. Must be able to operate general computer equipment including laptop, keyboard, desk or cell phone, and mouse

7. This team member is regularly required to sit and talk or hear by giving or receiving in depth instructions