Guest Service Agent
Tharaldson Hospitality Management
Guest Service Agent/Front Desk Agent
Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent!
What We Offer:
- Career advancement opportunities
- Employee discounts
- Competitive pay
- Daily Pay
- Flexible work schedule
- Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing)
- Paid vacation
Summary
Accommodates guests of the hotel by performing the following duties
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential Job Functions
- Greets, registers, and assigns rooms to guests
- Handles confidential information, including guest records, with a high degree of integrity
- Promptly and effectively deals with guest requests and complaints
- Answers and routes calls as appropriate; takes guest messages with accuracy
- Responsible for cash drawer contents and transactions during shift
- Maintains accurate records including cash flows, registration card, reservation cards, and property walks
- Assists with sales and marketing efforts as directed by the General Manager
- Offers and properly handles requests for wake-up calls
- Records pertinent guest information in the pass-on log
- Replenishes continental breakfast as needed and keeps area clean
- Ensures common area/lobby is clean
- Performs laundry functions as directed
- All other duties as assigned
What We Are Looking For
- 0 – 1+ year of customer service experience
- Passionate about hospitality and creating an exceptional guest experience.
- Ability to handle confidential information, including guest records, with a high degree of integrity.
- Ability to answer and route calls as appropriate; takes guest messages with accuracy.
- All other duties as assigned.
- High School degree or better
Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the Guest Service Agent in Foothill Ranch, CA vacancy
- ...Stonebridge Hospitality Management - - Responsibilities: Greet, register, and assign rooms to guests upon their arrival.; Verify guest credit and establish payment methods for accommodation.; Keep accurate records of room availability and guest accounts using property...Suggested
Stonebridge Hospitality Management
Aliso Viejo, CA1 day ago $18 - $19 per hour
....and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta... ...value, and amazing hospitality to every guest, every stay, across 1000+ properties in... ...Description Summary The Guest Services Agent (GSA) is responsible for consistently delivering...SuggestedTemporary workSeasonal workWork at officeLocal areaShift workWeekend workDay shiftAfternoon shiftSonesta International Hotels
Laguna Hills, CA5 hours ago$18 per hour
...Guest Service Agent Location: Aliso Viejo, CA FLSA: Exempt Status: Part-time Reports to: Front Office Manager Pay Range: $18.00 Job Summary: The Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures, maintaining accurate...SuggestedPart timeWork at officeFlexible hoursShift workAfternoon shiftStonebridge Companies
Aliso Viejo, CA5 hours ago$18 - $19 per hour
...Guest Services Agent The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations...SuggestedTemporary workSeasonal workWork at officeLocal areaShift workWeekend workDay shiftAfternoon shift- ...Guest Service Agent - Seasonal Mission To create great first impressions of Renaissance ClubSport by ensuring guests are welcomed and their luggage and other immediate needs are cared for. To carry the guest's luggage to and from their assigned room and see to it...SuggestedSeasonal workLocal areaImmediate startShift work
Leisure Sports
Aliso Viejo, CA1 day ago - ...Guest Service Agent Exceptional Hospitality Starts with You Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Guest Service Agent, you're not just ensuring a seamless check-in...Local areaWorldwide
- ...Guest Services Representative The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking...Weekly payPart timeLocal areaAll shifts
- ...brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Guest Service Agent, you’re not just ensuring a seamless check-in and check-out process - you’re spreading the light and warmth of hospitality...Full timeWorldwide
- Job Title This is the main content of the job post. It focuses on the key details and requirements for the position. The formatting has been adjusted to ensure consistency across the platform. The job description is presented in a clean and readable format, with ...
$29.15 per hour
...POSITION SUMMARY Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and... ...with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Follow up...Hourly payWork experience placementLocal areaShift work$19 - $19.4 per hour
...The Front Desk Representative provides exceptional customer service via the front desk to establish a warm, secure and friendly atmosphere... ...19.40 What will I do every day? Monitor residents and guests coming in and out of the community Assist residents with...Full timeWork at officeFlexible hoursShift workNight shiftAfternoon shiftKisco Senior Living
Rancho Santa Margarita, CA5 hours ago- ...Guest Services Representative The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking...Weekly payMinimum wageFull timeTemporary workLocal areaAll shiftsFlexible hours
$16.5 - $23 per hour
...Guest Services Representative The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking...Weekly payPart time- ...should have strong communication skills and a reliable internet connection. This is a remote position suitable for individuals with a service-oriented background. Responsibilities include resolving client issues and collaborating with team members to ensure high-quality...Remote work
Travel With Lani
Lake Forest, CA2 days ago $23.5 - $26 per hour
...HSS is looking for flexible and reliable Housekeepers to service our luxury hotels in the area. If you have a love for cleaning and enjoy providing excellent customer service, we encourage you to apply! Positions Available: ~ Housekeeper Compensation...Temporary workLocal areaFlexible hoursHospitality Staffing Solutions
Lake Forest, CA4 days ago- ...The Room Attendant is responsible for cleaning and maintaining guest rooms and public areas in accordance with Hilton brand standards... ...hospitality. Essential Duties & Responsibilities Clean and service assigned guest rooms according to Hilton brand standards....Immediate startFlexible hours
Hampton Inn Irvine
Lake Forest, CA5 hours ago - ...monitoring the entrance of the store. This role requires interacting with both customers and associates, ensuring excellent customer service is provided consistently. As the Lot Associate plays a crucial role in customer interactions, maintaining a friendly demeanor and...
- ...SUMMARY The Housekeeper position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The position is responsible for cleaning guest rooms in accordance with company guidelines and procedures. MAJOR / KEY JOB...Local area
Extended Stay America
Lake Forest, CAa month ago $19 - $20 per hour
...common areas, restrooms, hallways, and other high-traffic zones through regular janitorial routines Assist with environmental services by disposing of waste properly and replenishing supplies as needed Use commercial cleaning equipment safely and effectively, adhering...Full timeImmediate startMonday to FridayShift workDay shiftFreedom Village
Lake Forest, CA1 day ago- ...courts, folds, marks or carries linens • Cleans rooms in accordance to specific brand and company minutes per room standard • Cleans guest rooms, including guest bathrooms and kitchen area if applicable, according to company and franchise standards including but not...Daily paidFlexible hours
Tharaldson Hospitality
Foothill Ranch, CA3 days ago - Edward Elmhurst Health is seeking an Advanced Practice Provider for its Internal Medicine department in Lake Forest. This full-time position demands collaboration with physicians, providing patient care, performing exams, and maintaining treatment records. The ideal candidate...Full time
- Freedom Village in Lake Forest is seeking an experienced Floor Tech/Houseman to maintain a pristine environment for our residents. You will perform a variety of cleaning tasks and support custodial operations while prioritizing safety and hygiene standards. The right candidate...Full time
- ...position is ideal for an individual who enjoys working independently, excels in customer service, and takes pride in maintaining accurate financial records while ensuring exceptional guest experiences during overnight operations. Key Responsibilities Perform nightly...Hourly payPart timeWorldwideShift workNight shift
- ...for dynamic associates to join our clinical team and provide our guests with a care experience that will change their lives! Whether... ...unparalleled hospitality to all our guests and team members. Our Service Covenant: Smile - Empathy - Recognition - Voice - Integrity -...Full timePart timeShift work
Sun Mar Management Services
Lake Forest, CA4 days ago - ...Room Attendant, you are responsible for cleaning and maintaining guest rooms, hallways, public areas, and internal areas (such as... ...Ensure the room door is closed when leaving. Keep hallways and service areas tidy and clean at all times. Turn in all lost and found...Work at officeImmediate startRelocation packageShift work
Hampton Inn Irvine
Lake Forest, CA4 days ago $17.41 - $18.08 per hour
This is more than just a daycare job, it’s a journey. Our top priority is the health and safety of the children in our care. Our Housekeeping Aides are integral to the success of the childcare center by managing the organization and cleanliness that enables children ...Full timePart timeSeasonal workMonday to Friday- ...that team members are performing duties according to established service standards. Assists in monitoring department budget to ensure... ...order to achieve effective operation of the department. Monitors guest service and satisfaction by interviewing guests and by observing...Flexible hoursShift work
Seminole Gaming
Rancho Santa Margarita, CA5 hours ago - A travel support company is seeking a Travel Customer Service Representative (Remote) to assist clients at every stage of their travel journey. This role involves responding to inquiries, assisting with bookings, providing information on travel requirements, and ensuring...Remote jobFlexible hours
$30k - $70k
...assisting with bookings, and ensuring client satisfaction. Ideal candidates will have excellent communication skills and a customer service background in travel or hospitality. This role offers a salary range of $30,000–$70,000 per year, flexible remote work, and...Remote workFlexible hoursPrestigetravelagencybymich
Irvine, CA3 days ago$18.75 per hour
...Membership Concierge II As a Membership Concierge II, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build your professional network through self-directed progression of our...Hourly payFull timeTemporary workFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Guest Service Agent. Be the first to apply!
