Retail Manager - Gridiron Custom Tool Storage - Markle, Indiana

Job Description

Job Description

Job Title: Retail Manager - Gridiron Custom Tool Storage

FLSA Classification: Exempt

Thank you for your interest in a position with Gridiron Custom Tool Storage! We produce and sell custom tool storage products and replacement parts for all your trailer needs.

We are a small team of people who work together to get things done! Good communication and a high level of motivation are essential for this team. We have big goals, and we plan to achieve them.

If this is how people describe you, please fill out the Employment Application for one of our openings. We would be happy to learn more about you.

Here’s a look at some of the great benefits we provide for our team:

• Medical, dental and vision insurance available – Co-pay plan and two high-deductible plans. You can choose a plan that is right for you and is it partially funded by PLCH25.
• Employee Assistance Program (EAP) – Free, confidential help when you need it.
• 401(k) Plan with a company match.
• Paid Time Off (PTO) starts accruing day one.
• Personal Days in lieu of sick and bereavement days.
• Short term and long-term disability insurances paid for by PLCH25.
• Life insurance paid for by PLCH25.
• Paid holidays for time to relax and recharge

Job Summary:

The Retail Manager - GRIDIRON gathers and analyzes customer needs and sales trends, defines product vision and requirements, and drives the execution of products and new features from concept, through production, to launch. Lead the GRIDIRON team to create exceptional customer service, ensure company sales initiatives are being executed with greatness, and create an excellent partnership with our customers. A focus on sales growth and order management will be key to success in this role. This role works cross-functionally with engineering, design, marketing, and sales, to ensure the product meets market demands and business goals.

Essential Functions:

• Supervise and support GRIDIRON team members to ensure efficient and effective daily operations.
• Lead the GRIDIRON team to foster a strong, positive work environment through clear communication, accountability, and follow-up.
• Maintain strong communication with GRIDIRON team members, manufacturing teams, and customers.
• Communicate dealer needs to leadership and serve as a voice for the GRIDIRON team.
• Plan, coordinate, and adjust production schedules to meet operational goals and deadlines.
• Monitor workflow and productivity to ensure production and operational targets are achieved.
• Track actual spending versus budgeted amounts on a regular basis.
• Facilitate regular budget review meetings with leadership, presenting updated financial reports, projections, and insights.
• Responsible for developing the annual budget and setting monthly financial targets, achieving an annual revenue target of $1M.
• Monitor inventory levels, analyze sales data, and coordinate with suppliers to ensure timely replenishment.
• Maintain an organized and accurate inventory system, conducting regular stock checks.
• Enforce safety policies and procedures to maintain a safe working environment.
• Ensure quality standards are consistently met through inspections and process adherence.
• Address operational issues and escalate concerns as needed to minimize disruptions.
• Drive continuous improvement initiatives focused on cost control and operational efficiency.
• Communicate product requirements, updates, and expectations to vendors.
• Negotiate pricing, lead times, and terms in coordination with purchasing or management.
• Assist in resolving product discrepancies, quality issues, or vendor-related concerns.
• Drive improvements to inventory systems and processes.
• Drive sales by setting vision for the GRIDIRON team, developing sales action plans, and supporting company sales initiatives.
• Track, organize, and maintain accurate retail sales records to ensure clear customer communication.
• Stay current on supply, demand, seasonal changes, and market trends.
• Collaborate with management to create effective product displays in retail locations to maximize sales.
• Review and update weekly social media and website advertising content.
• Ensure all sales paperwork is completed accurately and on time, resolving issues as they arise.
• Communicate dealer needs with leadership and be a voice for the GRIDIRON team.
• Lead a Mission driven team and/or function to meet or exceed organizational goals while creating an environment where people can be great at what they do and proud of what they have done.
• Monitor team performance, promote personal development, and provide them with guidance on performing individual tasks, where applicable.

• Assist in other areas and perform other duties, as needed. (This is not intended to be a comprehensive list of activities, duties, or responsibilities required for this job.)

Qualifications and Skills:

• Proven management and leadership experience.
• Strong ability to analyze sales data and track performance against goals.
• Experience developing and executing sales plans.
• Demonstrated ability to mentor and coach sales team members.
• Strong communication, interpersonal, and problem-solving skills.
• Excellent organizational skills with the ability to manage inventory and sales processes.
• Associate or bachelor’s degree preferred, or equivalent combination of education and experience.
• Industrial sales experience preferred.
• Previous retail sales experience, preferably in automotive, heavy equipment, truck, or trailer industries.
• Proficiency in Microsoft Office Suite and basic web content management systems.
• Experience with perpetual inventory systems; BlackPurl experience preferred.
• Proactive, customer-focused mindset with a commitment to exceeding expectations.
• Ability to bend, stoop, twist, and lift regarding GRIDIRON components.
• Ability to work flexible schedules including weekends.
• Ability to work in all weather conditions on retail trailer lots.