Team Leader: Performance Coach for Customer Service
Transcom
Transcom is seeking a Team Leader in Greenville, SC to manage a team of Customer Service Advisors, coaching performance and ensuring adherence to Transcom and client guidelines. You will monitor metrics, guide coaching plans, and collaborate with QA and Training to improve service quality. The role requires strong leadership, excellent communication, and the ability to work flexible shifts including nights, weekends, and holidays. #J-18808-Ljbffr Transcom
Vacancy posted more than 2 months ago
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