Senior Platform Manager, VLP & PLM Fixed-Term

Senior Platform Manager, VLP & PLM

The Product Technology Team is part of Patagonia's Technology department and partners with Product Creation, Creative, Footprint, and Marketing teams to deliver the platforms that power how our products come to life, from concept through production. In support of our mission to Save Our Home Planet, this role will own the health and evolution of Patagonia's Visual Line Planning (VLP) and Product Lifecycle Management (PLM) platforms, which sit at the heart of how we plan, develop, and bring products to life. As a Senior Platform Manager at Patagonia, you will lead VLP and PLM platform improvements that connect teams, remove friction, and enhance the tools people rely on every day. You will design, manage, and evolve platforms, systems, and processes, solving complex challenges and contributing your expertise to strategic initiatives. Partnering closely with technical and business stakeholders, you will drive platform performance, lead release governance, and champion quality and consistency to keep Patagonia's technology foundation resilient and scalable.

What You'll Do:

• Drive VLP and PLM platform solution optimization and best practices to improve quality, performance, and consistency, aligning team objectives with business priorities and governance requirements.
• Direct end-to-end platform enablement, including documentation, user training, hands-on support, and participation in implementation and future enhancement solutioning.
• Lead enterprise documentation standards for platform configuration, ensuring consistency and traceability across systems and providing technical oversight and future roadmaps for integration initiatives at scale.
• Cultivate strong relationships with technical and business stakeholders, translating platform needs into actionable priorities and shaping outcomes across functions.
• Drive platform performance analysis frameworks, leading cross-functional efforts to optimize scalability, reliability, and efficiency.
• Orchestrate cross-functional incident management and drive systemic improvements in platform stability and uptime.
• Lead enterprise release governance and readiness across VLP and PLM platforms, integrating automation and continuous delivery practices.
• Lead quality governance and data integrity workflows, establishing metrics and automation that ensure performance, compliance, and reliable data flows for downstream decision-making.
• Collaborate with Product Technology leadership and peer platform managers to shape priorities, navigate cross-platform dependencies, and make decisions that support the broader product technology ecosystem.
• As an individual contributor, conduct your work in alignment with Patagonia's Leadership Expectations Leading Self principles: Build People + Teams, Drive Results, Demonstrate Good Judgment.

Who You Are:

• Solution-Oriented: Balances business priorities and technical tradeoffs, translating complex needs into sustainable architectures that serve the broader organization.
• User-Centric: Prioritizes the end-user experience, establishing documentation standards, training frameworks, and support practices that help people get the most from the platforms they depend on.
• Organized: Manages complex, multi-team projects with precision, adjusting delivery plans as priorities shift while keeping timelines and quality on track.
• Systems-Minded: Thinks holistically across platforms and domains, spotting structural inefficiencies and connecting improvements to the bigger picture.
• Collaborative: Builds trust and alignment across teams, navigating competing interests with clarity and ensuring stakeholders are informed and engaged.
• Technical: Brings deep, hands-on knowledge of the platforms and systems they manage, grounding decisions in real technical understanding.
• Passionate: Enthusiastic for saving our home planet and integrates this passion into all aspects of work.

Experience You Bring:

• 6+ years of platform management, systems administration, or platform operations experience, including leading cross-functional platform configuration, optimization, and delivery across enterprise systems.
• Experience establishing enterprise documentation standards and quality governance practices for platform configuration, including metrics, traceability, and compliance frameworks.
• Proven ability to drive platform performance analysis, leading cross-functional optimization efforts to improve scalability and reliability.
• Experience leading cross-functional incident management and resolution, including root cause analysis and systemic improvement initiatives that strengthen platform stability.
• Strong knowledge of enterprise release management practices, including governance, readiness processes, automation, and continuous delivery.
• Expertise with Microsoft Office applications and project management software (e.g. Word, Smartsheet, Excel, PowerPoint, DevOps, JIRA, ClickUp).
• Experience working within the Apparel, Retail, or Multi-Channel industries is a plus.
• Experience managing or administering VLP and/or PLM platforms in a product creation environment.
• Experience in the Apparel or Softgoods industry, with familiarity in product development workflows from concept through production, is a plus.

Target Hiring Ranges by Location:

• Reno Hiring Range - $135,000 to $145,000 USD Annual
• Ventura Hiring Range - $140,000 to $150,000 USD Annual
• Remote Hiring Range - $135,000 to $145,000 USD Annual

At Patagonia, pay ranges are assigned to a job based on the location specific market median of similar jobs according to 3rd party salary benchmark surveys. Individual pay within that range can vary for several reasons including skills/capabilities, experience, and available budget.

Patagonia offers a comprehensive benefits package, including medical, dental, vision, retirement and leave of absence plans. Benefit plans may vary slightly depending on the nature of your employment.

This position can be performed Hybrid based out of either our Reno, NV or Ventura, CA offices, with a standard schedule of TuesdayThursday on-site weekly and rotational Mondays and Fridays across the team to ensure support for on-site teams. Remaining days are flexible to work remote. Occasional additional office visits may be required for team events or critical meetings.

This position can be performed in a fully remote capacity from a dedicated Home Office in select pre-approved locations within the United States, with a typical schedule of Monday to Friday during normal business hours for the duration of the contract. If a permanent position becomes available, it will require relocation to Ventura, CA.

It is the responsibility of every employee to contribute to a positive, inclusive work environment through cooperative and professional interactions with co-workers, customers and vendors.

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.