Maintenance Manager

About Mainspring Recovery

Mainspring Recovery is a mission-driven behavioral health organization built on the belief that healing happens when the right people are in the room. We provide care across multiple levels, including Residential, Partial Hospitalization (PHP), and Intensive Outpatient (IOP), supporting individuals and families throughout the recovery process.

Every role at Mainspring, clinical and non-clinical alike, contributes to creating safe, structured, and effective environments where people can rebuild their lives. We invest in strong teams, clear systems, and thoughtful leadership, believing meaningful impact comes from doing the work well, supporting one another, and holding ourselves to high standards across the organization.

Job Title:

Maintenance Manager

Reports To:
Executive Director / Chief Operating Officer


Department:
Facilities


Location:
On-site, Lynchburg, VA

Employment Type:
Full-time | Salaried | Exempt


Compensation:
The pay range for this position is $60,000-75,0000 annually, set in good faith based on the responsibilities of the role, qualifications, and market conditions.

Job Summary

The Maintenance Manager is responsible for the overall upkeep, safety, and presentation of the facility. This role leads and supervises the maintenance and janitorial teams, coordinates and oversees third-party contractors (including pest control, general contractors, HVAC, plumbing, electrical, and other facility-related vendors), and manages facility maintenance contracts and approved capital or repair projects. This position requires practical knowledge of building systems, the ability to troubleshoot maintenance concerns, and established relationships with specialized vendors to ensure timely and effective repairs. The Maintenance Manager ensures the facility is well-maintained, clean, safe, and welcoming for staff, clients, and visitors at all times.

Key Responsibilities

• Oversee all physical properties to ensure safe, clean, well-maintained, and fully functional environments.
• Manage maintenance operations, including preventative maintenance, routine repairs, troubleshooting, and emergency response.
• Maintain working knowledge of building systems, including HVAC, plumbing, electrical, mechanical, and other essential infrastructure, to support effective troubleshooting, maintenance planning, and timely repairs.
• Demonstrate the ability to identify and assess HVAC, plumbing, and other building system issues, determining when repairs can be completed internally versus when specialized contractors are required.
• Establish and maintain strong working relationships with vendors, contractors, and specialized service providers to ensure prompt response times, reliable service, and timely resolution of facility issues.
• Maintain a reliable network of qualified vendors capable of responding to urgent or emergency facility needs, including after-hours HVAC, plumbing, electrical, and other specialized repairs.
• Oversee additional facility-based departments as assigned.
• Manage all facility work orders, ensuring issues are prioritized, tracked, and resolved in a timely manner.
• Conduct daily facility walkthroughs to proactively identify maintenance needs, safety concerns, and potential equipment failures before they disrupt operations.
• Ensure all required audits, inspections, and safety checks are completed and documented in accordance with regulatory and organizational standards.
• Coordinate and oversee vendors, contractors, and service providers, ensuring quality workmanship, cost-effectiveness, and minimal disruption to daily operations.
• Monitor vendor performance, service agreements, response times, and completed work to ensure accountability and appropriate use of organizational resources.
• Ensure broken or unsafe items are repaired or replaced promptly to minimize operational disruptions and maintain a safe environment for clients and staff.
• Maintain compliance with applicable safety, fire, health, and building regulations.
• Hire, onboard, train, and supervise facility-related staff, including performance management and scheduling.
• Develop and implement preventative maintenance schedules and systems to improve efficiency, extend the life of building equipment, reduce unexpected repairs, and support operational continuity.
• Develop and implement systems to improve efficiency, safety, and operational flow within facilities.
• Maintain appropriate inventory of maintenance supplies, replacement parts, tools, and essential equipment to support timely repairs.
• Collaborate with clinical and administrative leadership to support program needs and daily operations.
• Maintain accurate records related to maintenance, inspections, building systems, equipment servicing, inventory, and vendor services.
• Provide timely communication to facility leadership regarding significant maintenance concerns, repair timelines, safety risks, and anticipated operational disruptions.
• Perform additional duties as assigned within the facilities and operations realm to support organizational needs, regulatory compliance, and continuity of care.

Minimum Qualifications

Education / Credentials

• High school diploma or equivalent required; associate degree or technical/trade certification in facilities maintenance, building trades, or related field preferred.
• Relevant licenses or certifications (e.g., HVAC, electrical, or general maintenance) preferred.

Experience

• 3+ years of experience in facilities or maintenance work required.
• 1+ years in a supervisory or lead role preferred.
• Experience managing vendors, contractors, or service contracts strongly preferred.
• Experience maintaining commercial buildings, healthcare facilities, or other continuously operating environments preferred.

Knowledge / Skills

• Working knowledge of building systems (HVAC, plumbing, electrical, and general repair).
• Ability to identify common building system malfunctions, perform basic troubleshooting, and determine when licensed or specialized contractors are required.
• Knowledge of preventative maintenance practices, equipment servicing schedules, and building safety procedures.
• Strong organizational and project management skills, with the ability to manage multiple projects and vendors simultaneously.
• Effective communication and interpersonal skills, with the ability to lead a team and coordinate with outside contractors.
• Ability to work independently, exercise sound judgment, and make decisions in a fast-paced environment.
• Ability to prioritize urgent maintenance issues, coordinate emergency repairs, and communicate effectively during facility disruptions.
• Basic proficiency with computers for work orders, budgeting, and vendor communication.

Working Conditions

• Non-direct care role, with regular presence throughout the facility.
• May require flexible scheduling, including on-call availability for emergencies outside of normal business hour

Why This Role Matters

Pre-Employment Requirements

Mainspring conducts, as required, job-related background checks, drug testing, TB testing, verification of employment history, and/or reference checks prior to employment.

Equal Employment Opportunity Statement

Mainspring is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other protected status in accordance with applicable federal, state, and local laws.

EEO is the Law:

The pay range for this role is:

60,000 - 75,000 USD per year (Lynchburg 3.5/3.1/2.5)