ServiceNow Technical Lead
Akaasa Technologies
Job Title: ServiceNow Technical Lead
Location: BOSTON, MA (HYBRID)
POSITION OVERVIEW
The ServiceNow Tech Lead will direct the end-to-end support and implementation efforts for ITOM and HRSD modules. This role is pivotal in converting complex business requirements into scalable, secure platform architecture and data models. The leader will establish best practices across CMDB, Service Catalog, and custom workflows to drive enterprise efficiency.
DAY-TO-DAY RESPONSIBILITIES
Lead end-to-end ServiceNow support and implementations for ITOM and HRSD modules.
Translate business requirements into scalable, compliant technical solutions and architecture.
Define and maintain platform architecture, data models, and integration designs across modules.
Drive CMDB, Service Catalog, and Workflow design best practices.
Configure and customize ServiceNow using Flows, UI Policies, Business Rules, Script Includes, Client Scripts, Widgets, and IntegrationHub.
Design and manage integrations with external systems utilizing REST, SOAP, MID Server, and OAuth.
TOP 3 REQUIRED SKILLS
ServiceNow Tech Lead experience (5+ years)
HRSD & ITOM Implementation & Architecture (3+ years)
Scripting & Integrations - REST/SOAP/IntegrationHub (5+ years)
ADDITIONAL DESIRED SKILLS
HR Case & Lifecycle Events configuration ITSM (Incident, Problem, Change, Discovery) Platform Governance & Upgrade Management Technical Leadership & Mentorship
IDEAL CANDIDATE PROFILE
An experienced ServiceNow Architect or Tech Lead who combines deep technical development expertise with strong stakeholder management. They thrive in a hybrid environment, leading cross-functional teams while governing platform standards. The ideal candidate communicates complex technical concepts clearly to both IT and business stakeholders.
- ...Role: ServiceNow Technical Lead Location: Boston, MA - Hybrid Visa: Open except OPT Notes: They need a strong tech lead who will work directly with the client, face to face in office, determining the requirements and assessing the dev teams work. They...ServicenowWork at office
Akaasa Technologies
Boston, MA1 day ago $140k - $150k
...Job Description Job Description ~ Position - Salesforce Technical Lead ~ Location - Boston, MA (Onsite 5 Days Per Week) ~ Salary:... ...organizations to deliver innovative solutions across Salesforce, ServiceNow, Microsoft, Oracle, Data & Analytics, Cloud, and Enterprise...ServicenowInabia Software & Consulting Inc.
Boston, MA18 days ago$50 per hour
job summary: We are seeking a ServiceNow Tech Lead to drive the technical solution design and end-to-end implementation of ITOM and HRSD modules. In this role, you will define platform architecture, establish coding and governance standards, and mentor a team of developers...ServicenowHourly payContract workTemporary workWork experience placement$130k - $200k
Position Summary CCaaS Technical Lead, Senior ConsultantOur Deloitte Sales & Service team empowers organizations to build deeper relationships... ....Experience integrating CCaaS platforms with Salesforce, ServiceNow, Microsoft Dynamics, or other enterprise applications....ServicenowLocal area$114.1k - $268.18k
...opportunities, a world-class training facility, and leading market tools, we help our people... .... Responsibilities: Lead ServiceNow Identity Governance and Veza implementations... ...workflows, policies, and integrations Lead technical delivery by troubleshooting complex...ServicenowFull timeH1bLocal areaKPMG
Boston, MA8 days ago- ...Qualifications and Education Requirements: A certificate or diploma from a technical college is a typical minimum requirement, but associate's and... ...on Incident Management. Prefer experienced working with ServiceNow and other ITSM tools and should understand the best practice...ServicenowRemote work
Keylent Inc
Boston, MA2 days ago - Kforce has a client that is seeking a Lead ServiceNow Developer in Boston, MA (4 days onsite). Team Overview: The Technology organization... ...interoperability between core platforms. Key Responsibilities: * Act as technical owner for ServiceNow and Jira platforms, including Jira...ServicenowFull timeBoston, MA13 days ago
- ...Developer with 8+ Years of specialized technical experience to support, maintain, and enhance... ...support and acts as a technical lead, responsible for maintaining, enhancing,... ...in enterprise-level ticketing systems (ServiceNow, Service Manager, etc.) and their operational...ServicenowFull timeTemporary workRemote workWork from homeFlexible hours
Ensono
Boston, MA4 days ago - ...frameworks such as NIST, CIS, ISO, and NY Client. As a senior technical resource, the engineer provides subject matter expertise,... ...between vulnerability platforms and enterprise systems (e.g., ServiceNow CMDB, SecOps, SIEM) to support automated workflows and governance...Servicenow
Mindlance
Boston, MA4 days ago - Identity & Access Management Technical Lead Brief Job Description (essential functions of the position): The City of Boston’s Department of Innovation and Technology (DoIT) is seeking an Identity & Access Management (IAM) Technical Lead, for the ongoing technical support...Flexible hours
$150k - $175k
...concept through commercialization. Boston Engineering combines technical rigor, cross-disciplinary teams, and proven processes to accelerate... ...is commanding and controlling hardware. The Technical Lead owns embedded software at both the tactical and strategic levels...Permanent employmentFull timeWork at officeRelocation- ...Java Technical Lead Quincy, MA or Salisbury, NC – 2 days onsite 6+ month contract – 6 months recurring Requirements: ~8+ years of hands on development experience ~2+ years of experience as a Technical Lead ~ Java, Spring and Spring Boot for Microservices...Contract work
My3Tech Inc
Quincy, MA4 days ago - Our client, an elite ServiceNow Partner, are hiring a ServiceNow HRSD Developer to join their team remotely, on a contract basis. The successful... ...seamless integration and functionality. ~Create and maintain technical documentation related to ServiceNow configurations,...ServicenowContract workTemporary workRemote work
Alldus International Consulting Ltd
Cambridge, MAmore than 2 months ago - ...Linux, and related technologies, you will lead complex incident resolution, strengthen... ...ITSM & Governance Experience using ServiceNow or similar ITSM platforms for: - Incident... ...Management Experience creating and maintaining technical documentation, runbooks, and support...ServicenowPermanent employmentRemote workFlexible hoursNight shiftWeekend work
- ...Hardware Builds & Integration ● Support and in some cases lead prototype hardware builds — integrating actuators, sensors (force... ...diagnostic approaches, and resolution paths. ● Serve as the technical escalation point for complex issues in the lab, bridging the gap...
Blufeather Solutions LLC
Boston, MA2 days ago - ...OpenAI, Anthropic, Google Gemini, SAP, ServiceNow, and other enterprise systems, translating... ..., shape AI use cases, and define technical solutions — often from ambiguous or evolving... ...communication and collaboration, including leading technical discussions, workshops, or...ServicenowWork experience placementLive inWork at officeLocal area
Accenture
Boston, MA16 hours ago - ...Tennessee, Kentucky, North and South Carolina Our client, an elite ServiceNow partner, are hiring a skilled ServiceNow CSM Developer on a... ..., and integrations ~Collaborate with stakeholders to gather technical requirements and provide tailored solutions ~Conduct system...ServicenowContract workTemporary workRemote work
Alldus International Consulting Ltd
Cambridge, MAa month ago - ...Job Description Job Description Software Engineering Team Lead (Remote) Our client is at the forefront of crypto’s cutting-edge... ...Lead and mentor a team of software engineers and a Technical Product Manager. Oversee the design, implementation, and optimization...Remote job
Turnblock.io
Boston, MA20 days ago $124k - $164k
...Canada, UK and Europe. The following opportunity is for our U.S. team. The opportunity We currently have an opportunity for a Technical Lead – API and Integration Development to join our Corporate IT team based in our Canton, MA; Boston, MA; Farmington, CT or Raleigh,...Full timeWork at officeFlexible hoursIntact Services USA LLC
Boston, MA13 days ago- ...experience with the UiPath RE Framework , UiPath Studio, workflow automation, scripting, and database integration. Experience with ServiceNow integration is a plus. Key Responsibilities Design, develop, test, and deploy RPA solutions using UiPath...ServicenowContract work
AceStack LLC
Boston, MA1 day ago - Java Technical Lead Quincy, MA or Salisbury, NC - 2 days onsite 6+ month contract - 6 months recurring Requirements: 8+ years of hands on development experience 2+ years of experience as a Technical Lead Java, Spring and Spring Boot for Microservices development Expertise...Contract work
- ServiceNow User Interface Developer & Systems IntegratorThe Identity & Access Governance (IAG) program currently is in the process of centralizing... ...User Interface Developer & Systems Integrator will include:Lead developer of the IAG User Interface in ServiceNow Catalogs...ServicenowRemote work
$125k - $145k
...resolve incidents using ITIL-based practices, lead root‑cause analysis when needed Support... ...Manage and prioritize support queues (ServiceNow) Contribute to business continuity and... ...and continuously developing technical skills Qualifications 5-7 years of experience...Servicenow- ...Job Description Job Description Senior Engineer, Physical AI Lab Technical Lead Employer: Inabia Solutions & Consulting Location: Boston, Massachusetts Work Arrangement: Onsite, five days per week Employment Type: W-2 Compensation: Competitive compensation...Day shift
Inabia Software & Consulting Inc.
Boston, MA21 days ago $150k - $200k
...Technical Architect Team Lead Salary Range : $150,000 - $200,000 annually This range reflects the base salary VibeIQ expects to pay for this role. Actual offers may vary based on the candidate's experience and skills ABOUT US At VibeIQ, we pioneer the future...Full timeVibeIQ Inc.
Boston, MA21 days ago$155k - $180k
...application process. By choosing to apply, you acknowledge and agree to these requirements. What you’ll need to succeed as a Technical Lead Manager (TLM), AI & Data Science at XPO Minimum qualifications: ~ Bachelor's degree or equivalent related work or military...XPO Logistics
Boston, MA28 days ago$154.39k - $247.02k
...productionize prototypes built by Corporate AI, business teams, or technical partners. Improve infrastructure and deployment patterns,... ...Jira, Confluence/Quip, Microsoft 365, Salesforce, Snowflake, ServiceNow, or similar. Working in regulated, security‑sensitive, or...ServicenowWork experience placementAxon
Boston, MA3 days ago$102.5k - $187.9k
...gaining exposure to complex SAP environments while building deep technical expertise and client-facing skills within a collaborative,... ...frameworks (e.g., SOX, GDPR) Familiarity with tools such as ServiceNow or HP ALM Awareness of emerging SAP technologies such as BTP...ServicenowSummer holidayFlexible hoursShift workEY
Boston, MA1 day ago- ...Servicenow Administrator We have requirements for ServiceNow Administrator with our client. Location: Boston, MA (Hybrid Onsite). ONLY LOCALS TO MA. Multiple years of ServiceNow Administration experience in a working environment. Candidate should have a good working...ServicenowLocal area
Argyle Infotech
Boston, MA4 days ago - Cloud Engineer Join to apply for the Cloud Engineer role at RapDev We specialize in modern ITOM & DevOps ServiceNow delivery, and implementations & integrations for Datadog. Our experienced team of SREs and DevOps engineers powerfully brings together these two ecosystems...ServicenowWork at office3 days per week
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to ServiceNow Technical Lead. Be the first to apply!
