Senior Field Service Technician

Job Summary The Senior Field Service Technician will be responsible for initiating and executing field service activities at customer sites in a safe and efficient manner. This role includes proactive system troubleshooting, works with mechanical, electrical, conducts preventative maintenance and parts inventory, and anticipates and corrects safety issues (both Company and Customer owned equipment). Has direct interfacing with customer and may be responsible for work in multiple systems/locations/customers. Who We Are Looking For Xylem is seeking mechanically inclined professionals who are passionate about hands‑on work and problem‑solving. We encourage individuals with backgrounds in HVAC, electrical work, plumbing, diesel and mechanical systems, or construction to apply. At Xylem, we are united by a shared purpose: solving water to create a more sustainable world. If you are driven by innovation, service, and making a real impact, we invite you to bring your skills to our team as a Field Service Technician. Responsibilities Create and maintain safe working environment and culture within the organization Take care of company property Demonstrates high impact culture through innovation, accountability and empowerment Must be able to function in a team environment Usually works with minimal supervision Works independently Travel Requirements Some travel required with occasional overnight stays. Mostly local travel Education & Experience Requirements HS diploma or equivalent Ability to obtain DOT Medical card Clean driving record Able to pass background check & pre‑employment drug screen Water treatment experience preferred 2 to 5 years of technical work experience including industrial or commercial process water experience Skill Requirements Electrical, mechanical, HVAC, plumbing experience highly preferred Work without direct supervision Technically sound Experience with Microsoft Office including smart devices Must have customer service experience Demonstrates critical thinking and troubleshooting ability Synthesizes technical information and communicates it clearly Derives insight from customer experience to produce outcomes and solve problems often in novel and unexpected ways The estimated salary range for this position is $31 to $33 hourly. Starting pay is dependent on multiple factors, such as skills, experience and work location. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement. We reserve the right to modify this job description and assign additional duties as needed. Proud to be an Equal Employment Opportunity (including disability and veterans) and affirmative action workplace, Xylem fosters an inclusive environment free from discrimination or harassment. #J-18808-Ljbffr