Store Leader

Job Description

Job Description

Bolster Hardware LLC is Hiring a Store Leader

With exciting acquisitions and growth underway, now is a great time to join Bolster Hardware as a Store Leader. This is your opportunity to make a real impact on both your team and the future of our company.

About Us

At Bolster, we aim to be the best place to work and shop in every community we serve. We're passionate about training, developing, and retaining top talent—and our goal is to make you such a strong people manager that any company would want to hire you. Our job is to keep you so engaged that you won’t want to leave.

About the Job

The Store Leader drives daily store operations and upholds our core values. You’ll lead and develop your team, optimize store performance, and ensure a top-tier customer experience.

KEY RESPONSIBILITIES

SALES AND OPERATIONS

• Manage daily operations, visual standards, and in-store promotions.
• Hire, train, and evaluate team members with a focus on development.
• Maintain compliance with payroll budgets and staffing plans.
• Partner with vendors for merchandising support and execution.

CUSTOMER SERVICE

• Promote “Amaze Every Customer Every Time” as a daily practice.
• Coach associates on best-in-class customer service.
• Use team meetings and huddles to communicate goals and motivate.
• Address and resolve customer issues quickly and professionally.

INVENTORY

• Maintain inventory accuracy through daily processes and reports.
• Reduce shrink and optimize stock levels.

COACHING AND TRAINING

• Support associate training programs and personal development.
• Participate in ongoing leadership training and industry events.

SAFETY, COMPLIANCE AND STORE ENVIRONMENT

• Ensure store safety standards and cleanliness.
• Conduct regular safety inspections and address issues promptly.

POSITION REQUIREMENTS

• High School Diploma or GED required; Bachelor’s preferred.
• 3+ years of retail leadership experience.
• Strong communication, organizational, and analytical skills.
• Proficient in retail computer systems.
• Valid driver’s license and acceptable driving record.

PHYSICAL REQUIREMENTS

• Ability to lift up to 40 lbs, stand for extended periods, and perform physical tasks.

Job responsibilities may change based on the needs of the business.

What To Expect

Expect a thoughtful onboarding experience, a supportive team, and the freedom to do your best work. We’re building a company for the long term—and a place where you can grow a meaningful career.

Pay and benefits

Our company will offer a competitive and comprehensive salary, bonus, and benefits package.

How to apply

We welcome applicants from all backgrounds. Due to the volume of interest, we’re unable to provide individual feedback—but we appreciate your interest and look forward to reviewing your application.