Service Technician - New Service Center Opening (Mission Viejo, CA)

About Lucid We are creating exceptional mobility experiences through innovation to drive the world forward. Built on proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our "Compromise Nothing" approach to the global automotive market. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience. We achieve this through deep vertical integration, with design, engineering, and production happening in-house across our global offices and manufacturing facilities. Our teams come from industries around the world, united by a shared commitment to excellence. By refusing to settle, you can help redefine what’s possible and shape the future of mobility. Our service is more than maintenance; it’s an extension of the ownership experience. As we continue to expand, we are excited to bring a new service location to Mission Viejo, CA. Our Service Technicians are the foundation of every Lucid service center, working alongside some of the most advanced teams in the EV industry. We are seeking individuals who bring curiosity, precision, and energy to their craft, and who are passionate about delivering an exceptional, world-class experience to every Lucid customer. Role Overview All employees will be trained at and report to our Costa Mesa Service center until the new site opens in Mission Viejo. As a Service Technician, you will diagnose, maintain, and repair Lucid Motors vehicles. You will demonstrate your passion for sustainable transportation and creatively solve problems in a fast-paced environment. A successful completion of ASE certifications is expected within 6-8 months of hire; Lucid will reimburse the cost associated with successful completion. Responsibilities Confidently repair basic and major mechanical issues and perform basic electrical and mechanical diagnosis Maintain a high knowledge level of high voltage (HV), low voltage (LV), and general electric vehicle systems Follow correct repair order documentation procedures, i.e., The Three C's Effectively work with the appropriate software suite to properly and completely document all customer vehicle interactions Effectively communicate and collaborate with other members of the service team (advisor, manager, etc.) as well as customers Demonstrate and teach learned technical skills/knowledge to others Pay attention to detail and create positive client experiences Work remotely and support mobile service team as needed Perform other duties as assigned Qualifications 2-5 years of experience as an automotive service technician, including previous experience with EV/HEV diagnosis and repair Knowledge of high voltage systems, low voltage systems, and electric vehicle powertrains Customer-facing experience exhibiting excellent written and verbal communication skills Ability to use applications such as Microsoft Office as well as learn proprietary DMS software EPA 609 certification Willingness to complete company-provided CPR training post-hire Valid driver’s license with no suspensions within the past year. Drivers under 21 must have held a driver’s license for a minimum of 3 years and successfully complete company training upon hire Preferred Qualifications ASE Certifications (A4, A5, A6, A7, A8, L3, L4 – ADAS) Experience in luxury automobile repair environments Compensation and Benefits Base Pay Range (hourly): $31-$43 USD. Lucid offers a comprehensive and competitive benefits package including medical, dental, and vision insurance; life and disability coverage; paid time off; paid holidays; and a 401(k) retirement plan. Eligible employees may also participate in Lucid’s equity program and/or a discretionary annual cash incentive program. Incentive and equity awards, if applicable, are determined based on individual performance, role scope, market considerations, and overall company results, in accordance with the terms of the applicable plans. Equal Opportunity Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations. Accessibility Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need any accommodation to participate in the application process, please contact us at View email address on click.appcast.io. #J-18808-Ljbffr Lucid Motors